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November 2023 by Stella Wolf
Took my car in for its first service and the front desk was very nice and helpful! The waiting room was very clean and neat and everyone was super friendly
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October 2023 by yovonne stewart
Amazing service.. After breaking down on the Pa turnpike and towed here I was able to drop my key and they were on it the next day. Kept me informed on the status of my vehicle without delay. I would highly recommend.
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October 2023 by R Rick
I rented a car from Town Hill Auto, and it was a first class experience. Jeff the rental manager made me feel so at ease during an emergency and needing a car quick. My dealings here have left a permanent impression of a place that instills excellent service in everything they do. I highly recommend Town Hill Auto.
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September 2023 by Sally (Mustang Sally)
I know it wasn’t the best outcome due to a transmission failure but you were a lifesaver in renting a car and allowing us to get home from a vacation! Thank you!
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September 2023 by jess forish
Wonderful place with excellent customer service. Shane was great he promptly returned our calls and got us approved with in an hour of sending our paperwork. We picked up our car 2 hours later! Jeff was also great! This is the place to go to if you need a car and you don't have perfect credit like most people!! We will 100 percent be back! Thank you Town Hill Auto for a great car buying experience.
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August 2023 by Doug Stern
Our van broke down while we were passing through Pennsylvania. Several people recommended we take it there. There were the reviews plus O’Reilly’s in the tow truck service.We were able to rent a vehicle from them so that we can get to our destination. It wasn’t very clean, but it did the job and it wasn’t super expensive.They did some tests on our van and determined that minimal attention was required. So we just had to pay for a diagnostic, which was totally fair. I definitely recommend them especially Tyler in Service.Thanks guys!
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August 2023 by Aliza T. Kushner
Great service! Had my car fixed in no time so that I was able to hit the road again asap. Fastest mechanic work which did not compromise on the quality of service.
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August 2023 by EUGENE
Scott, You should be very Proud of Your work environment, and The Extremely Professional People that make it that way !Was a pure pleasure to have met Jeff, Shane & seeing You once again !I'll certainly recommend others to give You their business, You deserve & earned it !Whole dealership is "Top Notch" in each & every department !
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August 2023 by Becky B
Great service. When I bought my car from here, it was a very simple and quick process. I would definitely recommend them to anyone!
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July 2023 by Speed Esport
Hi there. From one unexpected situation of Broked belt on turnpike hundreds miles away from home, I end up having the best service for the situation. I was told from AAA driver to go 20 miles away from to Town Hill Auto. Car drop off as well keys on Dropbox. By the time next business day start. M y car was already taking care of it and done by 11am. Thanks to all at Town Hill auto for best customer services and support to get me back on the road on my journey.Best services I have ever had. ❤️.
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July 2023 by Ashley Weyant
Vary professional and worked with Shane. He answered my questions and was quick and easy to get me into a new car. I suggested to everyone who needs a car to go to Town Hill Auto Sales in bedford.
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June 2023 by Lisa Webb
I just cannot say enough good things about Scott, and his team, at Town Hill Auto. Like most folks, I was a little leery about buying a used car, but I wanted to purchase a second vehicle for work. I found great little Chevy Sonic at Town Hill. Not only was my purchasing experience seamless, but let me tell you about the "service" experience. To make a long story short, when I bought the car, I noticed a vibration when it was idling. Sometimes it was worse than others, but did not affect the performance of the vehicle. Scott contacted me a few days after I purchased the car to see how I liked it and to ask how it was running. I told him about this vibration. He got it in right away to look it over and make sure it was safe to drive. He couldn't figure out the cause of the vibration right away, but he assured me that he would get it back in there and get it figured out. Since I had another vehicle, there was no rush. Turns out, my vehicle needed a new flywheel. I had purchased a warranty, so I didn't get excited or worried about it. Fast forward to today - I got a message from Scott letting me know that my car was all fixed up and ready to go. I have a $100 deductible with my warranty and the customer is always responsible for fluids and shop supplies. However, Scott tells me that he is waiving the deductible and the fees since the problem was present from day one. I just can't believe it! How awesome is that?!?!? What EXCELLENT care and customer service!! I'm just blown away. I would 10/10 recommend Town Hill Auto to anyone looking for a used car or in need of vehicle repairs!! In today's world, things like this are almost unheard of. Everyone is out to make a buck and customer service falls to the way side, but not at Town Hill! Thanks again, Scott! I truly appreciate it!
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June 2023 by Tracy Corle
Easy to get an appointment. Work done quickly and at price quoted. Staff friendly and knowledgeable.
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April 2023 by Abdallah Massoud
Needed to install brakes and rotors emergently as I was making my way back to NY, all other shops told me the earliest we can do is next week. The gentlemen at this shop were not only professional and accommodating, but also provided great and honest auto service at a very reasonable price. This would be my primary auto shop if I didn't live so far. Id still find a reason to come out west and get something done at their shop. Thank yall!
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April 2023 by Shari Grube
I always get scheduled quickly and I'm very happy with the quality of the work done to my vehicle, and the bonus is they have very friendly staff there to help you.
