At C. Harper Cadillac, the goal is to provide shoppers in the Pittsburgh area with the tools necessary to drive off the lot behind the wheel of a luxurious new Cadillac, a trustworthy used car, or to get their car serviced quickly at the service center. As a family-owned business, the team's only aim is to make the customer's life easier during the vehicle search and purchase process. Customers are greeted by friendly and professional sales and service staff, creating a welcoming atmosphere. Chase (S.A.) was exceptional in handling all paperwork, securing additional requirements, and explaining details clearly. Customers also recommend asking for Jeff Bankovich when buying a vehicle. The overall experience is described as satisfying, with a quick and painless deal and financing process. The sales professionals, such as Ernie Moyer, are knowledgeable about the vehicles and provide excellent customer service without any pressure. They go above and beyond, even answering questions via text. The service department, led by Chase, also provides exemplary customer service each time. Customers, both new and returning, express their satisfaction and look forward to continuing their relationship with C. Harper Cadillac.
Excellent customer service.. in my experience they don't try to talk you into unnecessary repairs or work. Friendly and knowledgeable they go out of their way to make sure your needs are met.
November 2024
Chase and the Cadillac techs do a wonderful job and very professional glad we went back to owning a Cadillac.
November 2024
Fantastic service at a great price. I highly recommend C Harper! Total cost actually was less than the estimate.