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February 2024 by Anthony Hare
I rented a vehicle for 4 days from this location. No issues, everything went smoothly. There was a slight confusion on pricing but the manager gave me extra back with my return deposit. I thought that was very nice of him! I would use this location again for sure! Thanks Austin
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December 2023 by Christina Cummings
They don’t look over their vehicles or clean them. They rush you off when you’re trying to ask questions and when you call you’re on hold FOREVER!!!! I will never get another vehicle from this location again!!!!!
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December 2023 by John Keffer
Austin at the CHarper enterprise was great very nice and easy to deal with knows his job.
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May 2023 by JNJP Enterprises
My truck broke down near this location and the manager John went above and beyond to find me a vehicle even though it was last minute and end of day. Excellent and timely customer service!
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February 2023 by Malorie Lynn
If I happen to need to rent a car again this is the only place I will go! I talked to I believe 3 of their representatives and each one was very helpful and super nice. They were actually “a breath of fresh air” in the middle of my carvana car nightmare. My rental was a newer car, it smelled great inside(not like cigarettes or food), and I kinda enjoyed it more than my own car lol.
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November 2022 by Alison Ribnicky
We rented a van for a weekend trip to New Jersey for our sons dek hockey tournament. It was so clean when we picked up and ran perfectly. Highly recommend this company and will not go anywhere else.
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November 2022 by Miguel Herrera
Truck broke down and went ahead made reservations for a vehicle that was obviously available, and two hours before my pickup I received a call from this place saying that they were not able to fulfill my request/reservation because they needed a 72hrs notice in advance. In summation, you can’t have an emergency and call this place. But if you do, just know that you need to know whether or not you gonna have one 72hrs in advance.
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March 2022 by T Christner
Last minute rental due to body work being done on my car. Newer mid size car, meeting all of my needs. Billy, the manager and staff were very helpful.
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October 2021 by Lori White
Very nice employees make you feel comfortable and get you in and out quickly.
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October 2021 by Edward semshack
Always a pleasant experience there
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April 2021 by Dana H.
Excellent service, Ashley went above and beyond when we were in a crunch. Thank you. Did not hesitate to make things work even when it creates additional work for her. Thank you
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December 2020 by Keith Sachko
The young lady handling the rental was knowledgeable, friendly, and outgoing. She went the extra distance to assure I would have a positive experience. When a minor problem occured she was quick to rectify the situation to my complete satisfaction. People like her keep your customers coming back again and again.
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December 2020 by Carrie Conti
Everything went well, my only problem is the inside windshield needs to be cleaned better, especially when your driving long distance.
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October 2020 by TRAVIS LAING
This rental experience was a nightmare, I show up after requesting a Jetta for a rental. We chose the Jetta for its gas mileage of 41 highway, so we expected to average around 36 mpg on our 2,500+ mile trip. We show up and they have one car and it’s a grand caravan in which we averaged 23 mpg. This was just unacceptable after requesting a certain type of vehicle more than 3 weeks out from a pick up date. The best part is if I was not 15 minutes early to my pick up time I would have not gotten a car at all!!! I would have Best a wedding I was the best man in due to utter incompetence. I called to complain to the company and was told they could do nothing for me, and the issue had to be brought to the regional managers attention. I called him multiple times and have still not managed to talk with him and it has been 3 weeks now!!!! So I still have this issue and no one seems to be concerned about my issue of the extra cost of a few hundred dollars in gas or the stress of this situation and could have ruined a wedding, after making arrangements for this rental nearly a month in advance!!
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September 2020 by Juanita Vega
The employees are great but I would not recommend renting a car from them. It was a horrible experience.
