PNC Bank is known for its friendly and attentive staff, who provide excellent customer service. Many customers appreciate the help they receive from knowledgeable employees like Brandon and Cindy, who are willing to assist with financial needs and offer valuable advice. The atmosphere is welcoming, with staff greeting customers warmly and ensuring a comfortable experience. However, some customers have experienced issues with the drive-through hours, noting that the window closed earlier than expected, leading to frustration. Overall, PNC Bank is praised for its dedicated team and commitment to customer satisfaction, despite some concerns about operating hours.
Brandon Medina-Collazo is very down to earth and willing to assist you in all loan aspects. He is full of patience and answers all questions that we have.
December 2024
Staff is friendly and attentive, you are immediately greeted when walking in the door and asked how you can be assisted. Brandon was great helping me change my account needs recently. He is very knowledgeable, patience.
December 2023
Went to stop at the Drive Through at 526 pm. When I pulled into the lot the window was open by the time I pulled up to the window I could see them packing up to leave and they closed the window. They need to update their hours so people don't waste their time. This has happened twice now. I guess fool me twice right.
