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October 2025 by Craig Colwell
Delivery person (Hunter) was cheerful, professional and very helpful.
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July 2024 by Jared Rovison
Very friendly on the phone when scheduling and very friendly in house tech.
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June 2024 by Maile Peachey
Culligan has certainly saved our plumbing! Great product and great customer service! It's wonderful that they can even do drop offs when no one is home and that they help to remind us when service calls or deliveries are needed!
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June 2024 by KSKI27
The customer service provided by Thomas, Travis, and Eli was excellent. They were all very knowledgeable, professional, efficient and nice to work with through-out the whole process - from meeting with Thomas in reviewing our options to Travis and Eli removing our old softener and installing the new equipment. We love our new system and highly recommend them!!
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June 2024 by Samuel Rocco
Let me start with the "service" part of the question.. Every single member of the team who played a part in the installation of my unit has been outstanding - from the very first phone call I made to request a consultation, to Thomas Conden who came to the house and immediately made me feel comfortable and welcome as a potential new member of the Culligan family, to the young lady who called to make an appointment for the installation, and to Eli, who installed the unit quickly and efficiently (by himself) and kept me informed at each step of the procedure. Thank you all for that. I've had so many contractors in and out of my home over the many years I've lived here, and I've learned a lot from talking to them (especially the things I notice during the initial phone call), watching them work, and noticing how willing they are to keep in touch and follow up after the work is finished. Based on my recent experience, your company has excelled in all of that. The softener has been great so far, and I am taking some time to adjust to the new quality of the water and the effect it will have on my everyday usage. Oh, and thank you for explaining the difference (practical as well as financial) between renting the equipment and buying it outright. I didn't debate that one very long at all..
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May 2024 by David Gingher
They provide excellent customer service!
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January 2024 by Terri K
Great people and delivery
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December 2023 by Melissa Sieg
They are always very responsive and quick to help when it's needed. They follow up and communicate very well!
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December 2023 by john vidmar
very responsive. professional and efficient
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December 2023 by Ron Friedman
First, the water is good for drinking and it is very refreshing as it comes from the water dispenser. Second, with the delivery service you get a schedule of regular deliveries and if you don't need water, you can adjust the schedule without penalty (but you have to let them know in advance to skip a delivery). The delivery service is good. When they say they will be there, they are there. Third, you can set up autopay which is helpful if you spend time away from the delivery point. Fourth, the company responds to all queries promptly. I wish all service companies were as easy to work with.
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December 2023 by Steven Shephard
The delivery man was efficient and cleaned up after himself. He always has respected our privacy when coming into our which I deeply appreciate.
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November 2023 by Alicia Decker
The technician was prompt, courteous, and answered all of my questions. Thank you!
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October 2023 by Derk Foresman
Always a fair price and friendly staff. They provide a great service
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September 2023 by David B.
I've been a long time customer of Culligan of Bellefonte. Someone went into my bank account and took all the money out of the account. It took me a week and a half to get a new bank and accounts fixed. Culligan CHARGED ME A $20 DOLLAR LATE FEE!! I explained to them my situation, and they didn't care. When I asked to talk to the manager, they said he was on a week's vacation. Travis Hendershot, the Manager had a short vacation because he called me back in five minutes to scream at me and my wife over the phone for five minutes. VERY RUDE AND UNPROFESSIONAL TREATMENT TO A LONG TIME CUSTOMER!! We had dealt with them several times previously and Travis and his secretary were both always loud, rude and obnoxious over the phone. They also took money out of my account without authorization!
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August 2023 by Bob Dyke
We have always had great respond on any questions we might have.I would reckamend them to any one.
