Ashley Store in Bensalem, PA offers a positive shopping experience with attentive and knowledgeable staff. Customers have consistently praised the excellent customer service they received from employees like Lyle, Andy, Dan, Terrance, and Jazmin Velazquez. Lyle was very attentive and helped customers order their Ashley loveseats, ensuring a smooth transaction. Andy, the store manager, and a regional manager were welcoming and personable, taking the time to go over details with customers. Dan provided good information upfront to help a customer choose a living room set, and followed up to ensure a thorough and timely service. Terrance was praised for his ability to help customers navigate the store and find the perfect pieces to furnish a newly finished basement. Customers were impressed by the store's pricing, particularly during Black Friday sales. Jazmin Velazquez, in particular, received outstanding reviews for her exceptional service. She spent over an hour with a customer, walking them through the store, showing different options, and helping them find the perfect furniture. Customers appreciated her patience, kindness, and professionalism, as well as her genuine care in ensuring their satisfaction. Jazmin even provided her personal contact information in case of any issues after the purchase, demonstrating a level of personalized service that customers found rare. Overall, Ashley Store in Bensalem, PA consistently provides a positive shopping experience with attentive and knowledgeable staff who go above and beyond to meet customer needs.
Dan was very helpful and it's everything we were looking for
January 2026
Ashley Bensalem.We were greeted by Lyle,he was very attentive and helped us order our 2 Ashley loveseats, Everything went smoothly.Great customer service
December 2025
Ayana was VERY knowledgeable and helpful! Outstanding customer service!