-
March 2024 by sheryl blaszczyk
They were fantastic from beginning to end. My vehicle was done exactly when they said and they did a beautiful job. Very satisfied
-
February 2024 by Veronica
Extremely kind and accommodating people. My car looks like it was never hit.
-
February 2024 by TRIPP 215
Brought my truck there after an accident. It sat for 2 weeks before it even got looked at. After an additional 3 weeks of repairs and an exhausted car rental, I picked my vehicle up. Part of the discussed damages weren’t repaired and vehicle was missing original equipment. As I got home the whole interior of my truck had dust inside so I had to detail that and the rear of my vehicle had excessive overspray. I had to come back for the repairs to be done and to parts to be put on. Quality of care that was put into my service was poor and the inconvenience seemed uncaring. Front office was ok with communication but the problem was the uncaring technician. I will never bring any of my vehicles back here nor recommend anyone.
-
February 2024 by living fossil (fossil)
It’s great
-
February 2024 by Danny O
Very informative progress reports during repairs. Very easy to communicate and rental assistances. Thank you very much for your professional services!
-
January 2024 by Tricia Perrone
I can’t thank CARSTAR Bensalem enough for the fantastic repairs to my car they did. Their customer service is top notch. They even made sure the shuttle to the rental car company was called and waiting for me. I highly recommend them. A+++ company
-
January 2024 by Patricia McDonough
Carstar was wonderful. Took care of everything. Courteous and very professional.
-
January 2024 by John VanLoan
Outstanding service
-
January 2024 by Nelson Chico
Excellent
-
December 2023 by Kay Michel
I thought this place was great place but all they care about is money. When I got my car back I had a few issues and they blame my prior minor repairs. Although I knew for a fact is was due to the accident which occured in September this year. Basically, since my car is electric it's impossible that the accident could have cause eletrical issues and alignment
-
December 2023 by Brittany Hall
I recently took my car in for exterior damage. Not only were they fast, they did an excellent job! My insurance actually recommend them to me but I’ll definitely be a returning customer. Even a few of my friends after seeing the work they did and how fast they did it, said next time anything happens with their vehicles they said they’re going to them. Great customer service and detailed my car before I picked it up, of course not a full detail but, hey I wasn’t even expecting that. Hopefully I don’t have to lol but if anything ever happens to my car again, I’ll know where to go
-
November 2023 by Dr. Thomas Manidis D.C.
Autocrafters CARSTAR Collision, under the exceptional leadership of owner Jimmy and his skilled team member Eric, delivered an outstanding repair experience for my Subaru Crosstrek following a rear-end collision. The efficiency with which they restored my vehicle to its pristine condition was truly impressive. Jimmy and his crew exhibited the utmost professionalism throughout the entire process, ensuring a seamless and hassle-free experience for me.Not only did they complete the repairs in a timely manner, but they also went above and beyond to bring my car back to me in a condition that looked as if it had just rolled off the showroom floor. The attention to detail and commitment to quality craftsmanship were evident in every aspect of their work.I wholeheartedly recommend Autocrafters CARSTAR Collision for all your auto body needs. Their expertise, dedication, and customer-centric approach set them apart, making them the go-to choice for anyone seeking top-notch collision repair services. Trusting your vehicle to Jimmy and his team is a decision you won't regret, as they consistently exceed expectations in delivering exceptional results.
-
November 2023 by Ryan Tinelli
May have been the rudest place I have ever been. They had a terrible paint job on my vehicle. Told them it was bad and the assistant manager had no care he said “It’s minor who cares”. They then went on to redo it and it came out better but this was the worst customer service I have ever recieved.Services: Painting
-
September 2023 by Joseph Merlino
My insurance company selected this location because all the other ones in the area were booked up.The lady who handles all the appointments and calls is outstanding, she has a lot of experience and does so much. Dealing with her was wondering.While the guy who appraised the vehicle wasn't so friendly and just didn't feel like he really wanted to do it. Actually I feel bad because the shop is so busy and I couldn't imagine how many come and go every day. This shop looks to pump out many cars, trucks and SUVs.
-
August 2023 by Christina Donnelly
Just about the best customer service I ever received. Amazed at what they can do, my car looks good as new. Very friendly and communicative from the time I first called to the time I picked up my car. I was having a really bad summer and these guys got my chin back up. Good to know there are good trustworthy people out there, thank you so much!Service: Body & Trim