-
June 2023 by J Will
Horrible service. I had reserved a truck and my card was charged. The next morning ( 1 day prior to picking the truck up) I received a text stating the truck was not available and to call the customer service number. I did just that and was told a Manager would call me back in less than two hours. I never received a call. I called back the next morning and was told by Management that there was no truck available and if I wanted, I could drive over 2 hours away to pick up the next closest truck. I had movers scheduled and this was not an option. Worst part, this location was still showing the truck I needed to rent as available even after being told they had no inventory. Complete bait and switch tactics. Save your time and headache and go with any other company.
-
February 2022 by J Kendall
Logan at the counter was very helpful. He was able to find us a truck last minute. Extremely friendly and even followed up on the rental after we were all done. Highly recommend this location in Bensalem. A+++
-
January 2022 by Blaine Gibson
Best budget truck rental I’ve ever been too, friendly, prompt service, very knowledgeable staff
-
May 2021 by Joseph Francis
I made a reservation a week and a half before I needed a truck to move. The day before I get a call at 2pm they don't have a truck and can't accommodate me with anything. Now nobody in the area has any trucks available and I'm completely screwed! Unbelievable terrible!
-
April 2021 by Oana Popescu
Do not trust them when they say to you you are reserved!!!!!They are Liars!!!! They don't send no confirmation, they dont call you to let you know about , truck , nothing.THEY DON'T CARE ABOUT YOUI don't recommend this place!
-
May 2020 by Brooke Tidswell
Logan is the best, took care of me every step and went above and beyond, do not hesitate to use them!!
-
May 2020 by Hannah Matteo
My sister Natalie and I originally had some bad luck with a different location for Budget Truck, and we were so fortunate enough to meet Logan from Bensalem who literally saved our lives with our moving truck and I don’t know what we could’ve done without him. If you need someone, definitely contact Logan for your own good because he has the best customer service I have ever seen!
-
April 2020 by Brendan Durkin
Wonderful service and management. I have used multiple rental companies throughout my carrier in logistics - Logan and his team at Budget have outperformed them all. Looking forward to continuing our business relationship with this crew.
-
March 2020 by Kai Zen
Fantastic spot. If ya need to rent a truck they got ya covered and they even put out like coffee and often snacks which is cool. After hours you can drop keys in the box. They staff is super helpful! I dropped my car rented a truck for moving stuff and had routine maintenance done on my car to kill 2 birds with one stone.
-
March 2020 by Kevin Campbell
Service was outstanding, very helpful and pleasant to work with.
-
March 2020 by Michael Tam
Logan has great customer service!
-
November 2019 by Nicole Rouzer
Thank you for all your help & making a crazy experience an easy one. Also thank you to Logan. Your professionalism was greatly appreciated. Millevois’s as always your courtesy was A+. I will be back for any of my family’s needs in the future! Thank you again.
-
November 2019 by James Anderson
Great service from start to finish. Logan at the counter was a tremendous help. Found me the truck and trailer and had it all ready for our big move. Took the stress out of a stressful time. Would highly recommend him to help with your next move. Thanks Logan!!
-
November 2019 by Brandon Nieves
Very professional, kind and fast. Logan behind the counter was a huge help and got me on my way quickly. If I ever need a truck again this is where I'll be getting it.
-
November 2019 by natalie molz
Logan could not have been nicer or more accommodating. Thank you so much.
