Boss Beauty Supply is a well-established business that has been serving the industry for years. The reviews suggest that this supplier is far cheaper than other chain stores, making it an attractive option for those looking to save money on their purchases. The customer service at Boss Beauty Supply is widely praised, with reviewers describing the staff as "fun, friendly, and extremely helpful." The owner's office being located next to the door also adds to the laid-back and exceptional customer service experience. Customers can place phone orders, though it's unclear if they offer delivery services. The business carries a wide range of accessories, and if an item is not in stock, it can be ordered and the customer will be notified when it's available. Reviewers have had positive experiences with the responsiveness and customer service skills of the staff, particularly Cheryl and Johanna. Overall, Boss Beauty Supply is a reliable and affordable supplier that provides excellent customer service, making it a preferred choice for many in the industry.