Candlewood Suites Bensalem - Philadelphia Area by IHG

Hotels
Hours: Candlewood Suites Bensalem - Philadelphia Area by IHG offers a mix of experiences based on guest reviews. The hotel features rooms with kitchens, supplies, and comfortable beds, making it suitable for short stays. Guests appreciate the availability of free laundry facilities and the overall cleanliness of the rooms when properly maintained. The staff's helpfulness and friendliness vary; some guests found the staff to be attentive and accommodating, especially during check-in and check-out, while others experienced unhelpful or unfriendly interactions, particularly at the front desk. Rooms are generally clean but tend to be small and sometimes not as spacious as they appear in pictures. Some guests noted issues with cleanliness, including dirty floors, walls with footprints, and uncleaned surfaces, which affected their comfort. Maintenance concerns such as lingering odors from air conditioning units and problems with key cards were also mentioned. The exterior and hallways sometimes show signs of dirt and age, with old, bumpy rugs and visible dirt outside. Noise from police activity and drug use outside the building was reported, making it less suitable for families or those seeking a quiet environment. The hotel is considered a decent stopover for a night, especially if only needing a place to sleep. However, guests suggest that improvements in customer service, cleanliness, and maintenance would enhance the overall experience. Despite some negatives, the location can serve as a practical base for travelers, with amenities like free laundry and a small kitchen area adding to its appeal.

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1. Bensalem, Pennsylvania