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February 2024 by Hana Choi
I can def say this was the fastest dmv experience I’ve had even though I had to wait for my process to be completed. Most importantly, everyone was so nice!
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September 2023 by Marisol Aleman
I would not recommend that anyone go to this facility. One of the staff members (a Caucasian woman) kept calling us immigrants and was extremely rude and unprofessional. She also was deviating from protocol asking for more information than was necessary and making a simple transaction difficult. Penn Dot should be ashamed of having an employee like this one.
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September 2023 by Daniel Franey
Waited a little over an hour on a Saturday which isn't too bad for a DMV, the line was out into the parking lot but moved very quickly, so no complaints here
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September 2023 by Jus メ
Disgusting the way this place treated an independent journalist. You should all be ashamed of yourselfs!! The staff pretty much inciting chaos because an individual has the right of the 1st amendment of the constitution to openly film in public and tax payer buildings. Trash
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September 2023 by Ja Ah
The supervisors are just so unprofessional. I saw the video felt like 3rd world country. Bad customer service reviews. Disgusting customer support!Someone needs to foil and audit their salaries.
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September 2023 by Lindsay Watters
Your manager tried to incite a riot and almost have a taxpayer assaulted she needs to be fired immediately!
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September 2023 by Jennifer B.
I went to this branch even though I live close to the one on Levick due to someone telling me it's quicker. I agree and disagree. I arrived at 838 am on a Saturday. They opened at 830 am. The line was out of the door and across the walkway of the shopping strip (see my pics). I almost regretted driving out of the city to get here but was pleasantly surprised at how well the facility was run. The outside line moved quickly. The inside line was a little slower but overall to be expected on a Saturday at PennDOT. I was getting a new license due to misplacing mine, and I was out in 2 hours. Customer service was surprisingly pleasant, including the man at the entrance directing people (African American man wearing flannel- description as such bc I didn't obtain his name). Overall, I am pleasantly surprised at how this location seems to run like a well-oiled machine. I would recommend as you will wait at any full service PennDOT, but I felt this pocation moved quicker than others, and the staff was more friendly. Also, you can use a credit/debit card, whereas most PennDOTs only take checks or money orders.
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August 2023 by Tina Sanchez
Just got a New truck with Gary Barbera and wanna say Thank You to Kenny Nix and Sheena Riley for all the help to get us the truck we wanted.Thank You
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June 2023 by Lisa Schmidt
Please update your google hours online for holiday weekends. Been all over the city and every Penndot is closed today through Monday for Memorial Day. If you updated your hours, it would save people a lot of time and effort.
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May 2023 by Bobbie F.
Literally the best DMV experience ever. Got in at 8:30 AM, out before 9:00 AM. Quick, easy, and efficient.
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April 2023 by paish paish
I use to like coming here. I hate this location THESE people that work in here are RACIST! I am referring to the Caucasions and Hispanics
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March 2023 by Joe S.
I don't know if this is the standard Saturday here but it was pretty much the stereotypical drama of a DMV... there was a line down the sidewalk, it was like 30 min just to get in the door then there was another line going to the check in desk. Then another hour or so sitting down... luckily it still fit into my estimate of a 2 hour process.
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January 2023 by C B
I came to renew my DL and it was pretty quick 1hr wait, beware in the picture you take for your DL you going to come out looking a little fat on the picture ?
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January 2023 by Harriet Beckert
The lines and wait are very long but the employees are very polite, knowledgeable and helpful. You need to hire more people.
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December 2022 by Farida Alieva
Very very very rude people are working there !!! They rolling eyes ? to you , don’t listen to your questions, screaming ? I was shocked ? I went as a translator my client doesn’t know any words in English and she started talking with him not with me. I don’t recommend this place for anyone.
