November 2021 by Stephanie C.
This location has great customer service! When schools closed due to Covid, my high school senior and her friend started making corn hole boards and decorating themselves then friends. Someone always helped them with their supply needs. About two weeks ago, I dealt with Carry in the paint department, he was so helpful and took time to answer all my questions! By far the best customer service ever! My paint project turned out great because of his advice!
June 2021 by Mark D.
I came in to get a battery replaced but they did one better and gave me a hole new tool set. Which made my day good thing I got a warranty on the it
March 2021 by Shane Wilson
The fabulous paint department although it could be a bit cleaner
January 2021 by Remo DeLink
always helpful and handy in our daily busy routines . we use best quality materials and our customers love it. remodeling roofing Siding we just don't do it all.. we do it rite.
January 2021 by Marianne Young
I ordered and paid for a shovel and a rake for my son in law. Only the shovel came for Christmas and I got an email that the rake would be coming in. I received another email stating the rake was in and I could pick it up until January 11th. I was planning to go this weekend the 9th or 10th, I just got an email saying thank you for picking up your order. I called to find out what happened because I assumed someone picked up my rake. I was transferred to the rudest man I’ve ev
November 2020 by Lauren S.
Worst Home Depot ever! I ordered a Halloween item on clearance online to pick up at this store. The day after ordering, my husband and I went driving to another Home Depot by Trenton NJ to pick up something else I ordered, and we figured we would stop by here to try to pick up the other item since It was on the way. We didn't get the confirmation email yet that it was ready, but most places are usually ready with the item in a couple hours, or a day at tops right? Wrong. We get there and asked if our item was ready. They said they need 48 hours to find the item and didn't have it yet. So we left. This is now 4 days later and we still didn't get an email notification that the order is ready, they probably don't have the item but didn't bother to call us. Also I was looking for a Christmas nutcracker there , it said online they had a bunch in stock. I get there and there was only one and the paint was chipped off. We ended up having to go to 2 other Home Depot's near our house to get them. Will never go here again since no one in the store cares about customer service or accurately updating their inventory.
October 2019 by Frank H.
I tried several times to apply to several positions at this homedepot location and haven't heard from anyone going on 7 months now so I decided to call and was greeted by a rude impatient head of the department when all I wanted was to know some info about positions, and when I seen more reviews they all had the same problem. I think they need to hire new managers their cause no one can clearly handle they're positions
July 2019 by Tony M.
If I could give this place negative stars I would give them a -1000. I ordered a $2000 washer and dryer set from this dump on 6/28/19. They said they could deliver it on 7/5/19. I took off of work and they just no called no showed. So I call them the next day and they tell me that it's not them and it's the delivery service that they contract it out to. So they give me the number to the delivery company and they're not open on Saturday. So I call on Monday and they tell me that something happened and that the delivery will be on Friday the 12th. Now I have to take another day off of work and use a laundry mat for clean clothes when I've already spent $2000 on a washer and dryer that hasn't been delivered you'd think that they'd maybe waive a fee for installation or throw a credit our way, not a chance. The workers at this store are completely useless and unprofessional. I've been given an attitude by Anthony that works in the flooring department and a few others that work here. I'd really like to knock Anthony out in the parking lot on his way into work so he doesn't have to be such a miserable little puss.
June 2019 by Carolann S.
Very poor lumber selections. The lumber that was there was horrible! I've seen better lumber in a dumpster.
June 2019 by Jennifer M.
06-03-19 I bought a patio door this morning. I paid extra to have it delivered today. It was getting late so I called to see where my delivery was. The delivery service called about an hour prior and told us that they would be here in 20 minutes they never showed up. We called them and they said that their truck broke down and that they couldn't make it tonight. Our construction crew is going to be here at 8:30 tomorrow morning so that door had to be delivered today. I called the Bensalem Home Depot where I purchased it and the manager Kevin at 9:30 tonight said that he would handle it as long as there's a truck, they'll get it to us now it's 10:03 and they were here, they delivered it and they're gone. Thank you thank you thank you Kevin for making that happen. That is certainly going the extra mile. We really appreciate that. You turned something negative into something super positive. Also, Shad that came with Kevin was awesome.
May 2019 by Casey F.
This location is great. Ample parking, and the aisles are laid out easily. One employee was sitting at a table on his cell phone, and listening to a radio, and the store was about to close in 30 minutes, but other than that, everything was great. The self check is great, they have a touch screen and a hand gun to scan all your items. They don't have an employee watching the self check (unless there's another area for that and I just missed it?) but this location is great, and I would definitely come here again for all my home improvement needs.
May 2019 by Joe Yeager
I just left the store. after having someone paged to the plumbing department twice, nobody showed. On my way out, I saw the woman who paged for me.
February 2019 by Jeanne Ciccone-Neal
wonderful service today. went in at 715 a.m. needed to rent a truck and get wood cut. Both the gentleman in the rental Dept and the lumber Dept. couldn't have been more nice or helpful. The gentleman in the Rental was Joe unfortunately I didn't get the gentleman man's name in lumber but he said he was the only one working today.
November 2018 by Paige G.
May I just say, I wish I could give this place 10 stars... There was an electric fireplace that I loved, and really wanted, however I wouldn't even know where to begin on putting it together. I asked the manager ( Kevin) if they were able to assemble it for me at their convenience. Without hesitation, he GLADLY told me they would be able to, and all I had to do was pick it up. Best part??? They are getting it done so I have it before Thanksgiving. I was so blown away, and wish the Home Depot by me would take notes!! Thank you, thank you!!!! You made my day!
November 2018 by Remy Duncombe
Always Helpful, And Convenient For All My Home Building Needs. Thanks Guys