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February 2024 by Linda Petzold
This is my third year with Jackson Hewitt and it's all because of John Russo at your cottman avenue location. His knowledge of taxes is excellent. He's friendly, professional and always answers my many questions. I feel very comfortable with john and that's important to me. As long as John is with your company, I will be a faithful customer. He's worth his weight in gold. Thank you John.
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April 2023 by Jamie A
Terrible place, I won’t be back. I had a basic federal salary. The man doing my taxes was clueless and they charged me 500 dollars for two state taxes and one federal. Nerve. I used this same company last year and the charge was 230. Rip off! A friend of mine did same thing and got 100 dollar discount this year for returning. Our appointment were same day and different locations. I did not get the discount . Place is a scam.
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April 2023 by Don Fenimore
I have been going to Jackson Hewitt now for about 10 years. It's always a great experience and the people are very professional!
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March 2023 by Patricia Caterino
Very friendly and explain everything to me as he was doing my taxes!
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March 2023 by ELENA WILBY
Rosa did an excellent job in all aspects.
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March 2023 by abc abc
Great service and knowlegeble professional
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February 2023 by Rodney Keitt
We are always very happy with the service
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April 2022 by Joe Kass
They tried to charge me 1100 for a rather simple return because of the amount and type of documents. They then said don't worry we will bring it down for you, as if 525 isn't an outrageous fee as well ?. To put this into perspective I paid 200 for more documents and a harder tax situation last year. After calling to contact them, I was declined on the phone for about 2 hours. Donna the GM was the person who did my taxes I believe. Oh and to add, I had asked for an estimate as she started and she said just to wait till the end for the price.
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April 2022 by jasmine asia
Jamie & Donna were very helpful with any questions and explained everything thoroughly. Both representatives had a great attitude & went above & beyond. You can really tell they love to help others. Would definitely recommend. Thank you again!
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March 2022 by GLEN MCLELLAND
Tax Pro William McCarthy at the Neshaminy Mall location is the best. This is the 2nd year he has done my taxes and he's great. Hope to see him again next year as well. Refunds are always a plus. Thanks, Bill, for squeezing me in.
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March 2022 by Jimi Tkacs
Amazingly easy and so accurate!!! This is my 4th year with them and won’t go anywhere else! Thanks
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February 2022 by James Murphy
I couldn’t recommend a better place! Truly professional listened to my questions and did a great job overall!
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March 2021 by The Russian Troll Network
Absolute worst experience of my life. First the guy scheduled me for the wrong day but he was nice enough to give me a $50 discount for his mistake after i had taken off from work. Then when i get there the guy who claims he has been doing taxes for 40 years didn't understand that with a 1099 you can write off business expenses. He flat out refused to take my write off and told me he wouldn't do my taxes. How these guys are still in business is beyond me. Go somewhere else
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April 2020 by trish fisher
Walmart near the Neshaminy Mall. Carol Connolly was our tax preparer. I rate her a 10 out of 10 for her service
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April 2019 by Christine scott
Quick easy very helpful and the people are nice and no wait time
