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March 2024 by Erica Plunkett
Chrissy was very helpful in the process of getting my ring resized:)
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March 2024 by Damian Angradi
What an awesome team in Neshaminy!!Great experience!!
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March 2024 by Mark Sauer
Outstanding service. Chrissy is amazing!
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January 2024 by joel waldron
Sales people were great.
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December 2023 by Randy Heron
Chandra was very helpful. I have minimal experience but love to buy jewelry for my wife. She was able to guide me for gifts for my wife and 2 daughters. She had good knowledge, she was polite and very helpful, making my visit quite easy and I felt no pressure. Thanks Chandra!!
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December 2023 by Nichole Gutarra
Terrell was fantastic! Very helpful and had great sprit! He made our experience amazing
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December 2023 by Pamela Fottrell
Terrell at Kay Jewelers at the Neshaminy mall was awesome at customer service. Terrell helped me chose the right jewelry at the right price which best suited my needs. Terrell treated me like a valuable customer. I was very satisfied and intend to return.
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November 2023 by Shadow Blade652
Chrissy,Patti and bill was a Fantastic help in finding and recommending jewelry that would complement and fit for the gifts for my family for the holidays.
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October 2023 by Nemysis OnEarth
When we approached the store, the saleswoman looked between us and the salesman who was leaning on the glass counter and looking at his phone. She sighed and came over. We presented a watch and asked about a battery. She took it to the guy and came back and said they didn't have the tool to open it. I tried to tell her it just pops off, but she cut me off and said they don't want to be responsible - more likely they didn't want to be bothered. We won't be back.Response to reply from William: If you would have read my review, you would see that I was talking about merely replacing a battery, not a repair. And this WAS a case of simply popping off the back (which I was willing to do myself), but seeing how you didn't bother to really read my review the same as your employees didn't want to be bothered with me in person, I'm not surprised by your response.
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October 2023 by Kyle Wlas
i have been using this location since highschool, the staff are always so pleasant, never pushy, and well informed on whats coming in. i have several pieces from them and they always make sure its clean and properly maintained so they look brand new. highly recommend for jewelery.
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July 2023 by Brian Burke
Great service.Chandra, Chrissy and Tara were very nice, knowledgeable and patient with me. Got a great gift and they even straightened my wedding ring while I was there.
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July 2023 by Mayra D
The customer service at the Neshaminy Mall location is phenomenal! Eileen was the one that helped size my fiancé for our wedding bands and Chrissy was the one that helped me surprise my fiancé in purchasing his wedding band. I am lucky to feel so supported throughout the entire process and am also happy to have purchased the Lifetime Protection Plan since I can resize his ring and mine forever for FREE. Overall, I’m incredibly happy with my choice! Thank you for your amazing staff!
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July 2023 by Rachel Sieracki
Chrissy and Chandra were super awesome! Got my ring checked and cleaned within minutes I was done! They have wonderful personalities and gave me awesome customer service!
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June 2023 by Jenn Walker
Went to Kay today to have my jewelry inspected and to have a very important ring resized. Chandra, Chrissy, and Tara went above and beyond for me and my Mom. They were kind, caring, knowledgeable, and just all around awesome!
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May 2023 by Jenn Wagner
Went to Kay today to have my jewelry inspected and to have a very important ring resized. Chandra, Chrissy, and Tara went above and beyond for me and my Mom. They were kind, caring, knowledgeable, and just all around awesome!