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March 2024 by Kush Patel
Kahan is a nice dude
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March 2024 by Christiana Lahai
I came for a printing job and I do not know if it’s because I was a dark skin woman but just getting help was an issue. I kept on getting passed over. They would help people behind me. It was embarrassing. I talked to one of the managers and all he could say was “I just don’t know what to tell you”…. And for that I give it a 1 star. It wasn’t bad enough that I had been at the store for over an hour but then the printing guy messed up my entire order. When I asked the manager for help or to provide someone else. He simply shrugged his shoulders, lifted his hands and said “well he is my printing guy and there’s nothing I can do”.I will be taking this all the way to corporate, because there obviously need to be new management. The service is unacceptable.The rude remarks after my outburst made me angry.I hate that I had to be that customer but this store seriously needs better evaluation and needs to be put under better management.
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February 2024 by Peter Chen
If I can give negative I will.When I drop off my package, the associate scan your package and direct put under the counter. After that I thought how come not put in the back right container. Therefore, I went back to the store to double check where is my package. Guess what my package is in the trash can under the counter. I try to spoke with Manger there. Both of them call Dan try to avoid the problem and want to cover this unbelievable thing. Just told me we will go find out and address it. Not even apology for the thing happen instore.If you want your package missing and find into the trash canWelcome to this staple location to drop off anything you want.All of them might be in the trash can or somewhere you might not know.They open the business and try to do nothing , therefore prepare treat you like nothing there. Even the GM Dan in store do the same way. You can easy to think what other teammate will do for you.
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February 2024 by Kirby Donnelly
Quick, polite, efficient service.
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December 2023 by V W
Easy process, convenient location & hours, good price with coupon, great customer service!
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December 2023 by Brian Vearling
Hunter was awesome. Helped me pick out a generally expensive item with clear attention to what I actually needed. He was as pleasant and agreeable as he was knowledgeable and professional.That price-matching jawn goes hard.
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November 2023 by JRock94
Went in because my tape dispenser didn’t have teeth to rip the tape. So all I wanted was an even exchange, They DONT EXCHANGE!! It was the same exact item …….Sooooo had to refund it and then rebuy the dispenser with teeth and they didn’t even change the price to what I payed for originally. Cashier was miserable when I asked for supervisor just because she was incompetent of changing a price. Not my fault if you hate your job, LEAVE! …..Long story short they don’t fo exchanges anymore so it’s very inconvenient especially if the item is THE SAME!!
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November 2023 by William Barrett
I went to check out my initial purchase before I went to by some products to ship UPS through your store and I happen to grab something for my granddaughter. A little crayola kit so I wanted to pay for that first and go to the UPS counter and take care of the stuff. I was shipping out. And I unfortunately had theUnnecessary pleasure of dealing with Lauren. The cashier who is absolutely miserable doesn't say hello. Doesn't say thank you, She doesn't count your money back to you. Your change, she just gets it in her one hand and puts it all in your hand I guess I should be lucky enough that I got that but if this is you're last line of defense you failed miserable. Again, this is for Lauren who has less than 0 customer service skills at 2:45 in the afternoon.so therefore, I never went to UPS counter and I won't be going back to the Staples store in Bensalem pa,it bothered me so bad that I am actually sitting in the parking lot of Staples writing this to you
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October 2023 by Chaz George Batman Hotline
Tonight there was a young, thin, tall gentleman who helped me and a very knowledgeable manager named Robert who was a great help.
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September 2023 by Raphael B
There was a guy behind the counter that use glasses today morning he was so rule to me that I walked away from the store and drive to new jersey store . AND all I ask him was if he could print something there for me cuz my card wasn't working on the machine and I would pay cash ..
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September 2023 by Mariah Zalevsky
Great place:) easy and fast customer service. Very appreciate it. Thanks!
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September 2023 by donald maddy
the employee help me find the right ink i need for my printer. also wrote the information down on paper, so i wouldnt have any problem next time
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August 2023 by Cynthia Bembry
Camryn at the Bensalem store was so very helpful with my project of ordering a banner and flyers to promote our annual backpack giveaway. My sister has been a customer for years and now I will be too.
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August 2023 by James Gottshall
Great customer service. Wide selection. If they dont have it in store, will order it for you!
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July 2023 by KingofLED LEDSmith
Camryn was awesome at doing my business cards for me, amazing help, this woman was very creative and made my business cards the best. Awesome to still have people like her in the workforce. Thanks Camryn!!!!! Should be running the place! Dan is also a great manager, he helped out big time, seems like this place has a lot of great people working in here and they deserve the utmost respect from Staples incorporated.