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March 2024 by Gina Panchella
Very surprised and disappointed to see the drive thru ATM was removed.
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February 2024 by Nicole
Usually in and out. Friendly staff. However, now remodeled the inside, which it does look beautiful and modern but only two windows and at the present time only one in use. So slower service for customers. Big disappointment.
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October 2023 by Haider Ali
Rubina puri was very helpful and she made the whole process of opening the account really easy.
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July 2023 by Ruth Ann Harding
Wells Fargo is like any other bank I've been using their bank for many years
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February 2023 by Pat Perez
Interested sucks
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June 2022 by maddy nally
Ashley helped me open a savings account. Her service was above and beyond for me. She educated me on topics which I was not educated on and overall gave me a better understanding of money management. Thank you Ashley I hope you get the recognition you deserve.
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July 2021 by Shannon Townsend
customer service could be better along with hiring more workers to come to workatm has been frequently out of service drive thru and outside the front
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March 2021 by Clare Gallagher
Bank is temporarily closed... second one in this area... what is going on
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August 2020 by Santina Hernandez
Bad customer service. Lost my debit card, waited on the phone for an hour to speak to a representative So informed them I needed a card right away. They were trying to call into the branch no one answered and informed me to try and just go in. Waited in line for 30 minutes for them to tell me that I need an appointment. I informed them of what the customer service rep told me to do. The clerk didn’t care and cannot assist me. I did inform her that I had an emergency with my son and needed a replacement card right away card right away but the clerk had no sympathy and turn me away.
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October 2019 by Karen Krause
Great service opened an account today all went well Wells Fargo is the best at it service's in helping all.....
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July 2019 by Edward Hall
Great experience! This has by far been the best interaction I’ve had with Wells Fargo. I have not conducted business with this company in over 5 years due to to poor service. I am attending a wedding out of town and needed some cash, contrary to their typically policy, they made change for me even though I am not a customer. It provided a positive impact on my day as I was crunch for time. Big shout out to Service Manager Anthony, not only was he extremely courteous with me, I was able to witness him handle a very busy store, provide training to new employees and effectively deescalate an anxious customer. Teller Elma was polite and efficient in handling my transaction. If Wells Fargo modeled each of their stores after this on in NE Philly, I believe they would greatly increase new business and expand existing. I certainly would consider returning if this proved to be a repeatable experience nationwide.
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June 2019 by Ed H.
Great experience! This has by far been the best interaction I've had with Wells Fargo. I have not conducted business with this company in over 5 years due to to poor service. I am attending a wedding out of town and needed some cash, contrary to their typically policy, they made change for me even though I am not a customer. It provided a positive impact on my day as I was crunch for time. Big shout out to Service Manager Anthony, not only was he extremely courteous with me, I was able to witness him handle a very busy store, provide training to new employees and effectively deescalate an anxious customer. Teller Elma was polite and efficient in handling my transaction. If Wells Fargo modeled each of their stores after this on in NE Philly, I believe they would greatly increase new business and expand existing. I certainly would consider returning if this proved to be a repeatable experience nationwide.
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December 2018 by sarah vogel
Professional, friendly, helpful
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October 2017 by Franchesca Bulduan
Sharon is the best! I love her energy and drive. Helped me in everything I needed. Introduced me to the whole bank after I opened an account. She made me feel welcomed as if I was a part of them. I don't think I'll ever switch. She's the best!
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July 2017 by Glenn Wallace
Friendly and fast staff. Transactions executed quickly. Never had a long wait at this place.
