The Best Western Garden Inn is noted for its great and helpful staff, with specific praise for friendly front desk employees and efficient breakfast service. The location is considered pretty good for walkability, with several nearby restaurants and stores. Guests find the rooms to be nice, large, clean, and comfortable, with specific appreciation for having no carpet. The beds are comfortable and the water pressure in the showers is notably high. Amenities include a good breakfast buffet with a wide variety of hot and cold items, two pools, in-room safes, and convenient toiletries. The hotel provides excellent service touches like a cold water at check-in, status matching for loyalty members, and accommodating late check-outs. However, a significant point of disappointment is the misleading advertisement of an indoor pool, which the hotel does not have. Overall, it is described as a great place, a diamond in the rough, and a comfortable stay that does the little things right.
Everything so far seems fantastic! The room is very clean and nice. The front desk has been super friendly. Each person I have spoken to. So far, so good!
April 2026
No complaints. We needed a place to crash for the night. All the hotels along I-70 to the south of Pittsburgh were about the same price, +/- 20%. This is a clean place with a free hot breakfast bar.
February 2026
Clean, modern and friendly, Editing to add, Andi was an amazing host and friendly smile at the door. Thank you!!!
