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November 2023 by Naala
Had to get my boyfriend to return an order. The order stated to take it to USPS, no packaging required since they'd do it for you there but I still packaged it in the bag it came with. They threw a fit about it not being taped, and made him buy a roll of tape. Why couldn't they just put a strip of tape? It wasn't like it was a big box, it was similar to one of those small white Amazon bags. Ridiculous.
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October 2023 by Korrisa Gonzalez DeJesus
Scheduled pickups never get picked up. What you get is a confirmation stating that it was. Why offer a service you are not upholding? Short staffed, I don’t care. Figure out why your turnover is high. You still have a job to do.
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August 2023 by Michael McClaine
Good people willing to always meet your needs
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April 2023 by Crystal Calehuff
Always incrediblely rude. Oh you forgot a slice of tape? They'll throw a hissy fit about it. I've had this happen numerous times, a piece of tape isn't gonna break anyone's pocket and it's just a bunch of bad energy in there.
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March 2023 by Chris Meyer
I would give one star if I could. They picked up my fedex package, didn't track it. Apparently LOST it in the voyage between my home and the local post office. The incompetece knows no bounds. Screwed me out of money.
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December 2022 by Sarah Ganey
Tracking regularly says my packages are on truck to be delivered and then a few hrs before they close they reschedule delivery and it's always on Friday or saturdays.They must decide to take an early weekend and think no one will notice. Also every card with a gift card or check I send goes missing.if I send it through nescopeck and not berwick it arrives quickly and safe and sound
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December 2022 by Eric Bacon
Having hours until 12 pm on Saturday does not mean closing before 12 pm. I got there before 12 pm and you were already closed. Stupid!
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March 2022 by Willow Spiral
I'd give 0 if I could. Berwick Pennsylvania post office is the worst I've ever dealt with. Ten years of this. Constantly delivers the towns mail to my address which I have to deliver because he won't take it back & it varies from 3 streets away to my next door neighbors. Won' t take a letter out of my box if I'm sending out so i always have to take it myself. Leaves packages in pouring rain with no plastic bag to cover it. Won't shut my mail slot so my mail is just hanging out of it. Steals coupons. If you write "return to sender" because its a former occupent, he just brings it right back to me instead of returning to original sender. Attitudes are horrible from my mailman & in the office as well. Just terrible honestly. I use to give the mail carriers in my past homes holiday cards with money. I don't do that anymore that I live here. It's not deserved. Smh
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December 2021 by John Bower
I had to stop to get a change of address taken care of and the manager came out and I’m pretty sure everything will be good now. Thank you very much and Merry Christmas!
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July 2021 by John S Croker
I haven’t gotten any mail now for two weeks. Not even junk mail. I went to the office and they told me that there hasn’t been anything for a while. No answer why I’m not even getting the adds for the food stores.
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June 2021 by Fallon
Terrible at the actual office. They have lost 4 packages of mine in the last year, all claimed to be delivered. The most recent, I was outside as the truck pulled away so I know no one stole it.Tried to talk to the post master but she was "too busy". I was offered their phone number which I called 37 times a few days ago and no one ever answers. can't help you, I was told.I would give zero stars if I could.
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June 2021 by SoCal Gal
605 p.m. is when the mail carrier pulled up to our mailbox. They looked inside their car and then drove away! Leaving quite a few outgoing pieces of mail sitting in my box. I hollered, they looked, and just drove away!I have lived in more than half of the United States and I have never encountered worse mail delivery than in Berwick.
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October 2020 by Tiffany Welch
If I could leave ZERO stars I certainly would, but in order to leave a review you have to choose at least one star. The employees here (NOT our mail carrier John, he is amazing) but the guys that work inside the post office are nothing but RUDE, inconsiderate, sarcastic, and have shown favoritism to some customers over others. I will just drive out of town to go to a different post office, at least we get treated with some respect!!!
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May 2020 by Rhonda Wieners
5 pm no mail.
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March 2020 by Russel Force
Claim they have "no access" to deliver a package but delivered letters at the same time they claim no access! Just pure BS!!! Just laziness!!!!
