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December 2023 by Joe Zipper
I signed up for the $25.99 unlimited plan but was charged over $43. I contacted customer service and they told me I also had Magic Shine. I did not ask for it and was unaware that I was being charged for it. I called customer service and they refused to refund the difference. Needless to say, I cancelled my plan with them.In my opinion, this is a very shady practice. Adding services that I did not ask for and refusing to refund the extra charge.So beware. Check your credit card charge immediately to make sure they are charging the correct amount and check it every month after that
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December 2023 by louis mcdavitt
I've watched the quality drop each time. They dismissed the wheel sprayer (even though he only got one side), the wheel jetter towards the beginning is gone, the rinse water has decreased, and they want to offer to fill in micro scratches for 5 additional dollars. Please clean my car first. My wheels look untouched, minus some tire shine, there's still leaf particles on my right quarter panel. If there's bugs on the windshield from a road trip- they stay. Now 35$ ok, but the price goes up and quality goes down. At least I didn't have to do the whole car by hand!
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December 2023 by Kathy MacNamara
You’re car comes out dirty and wet. Have had issues at multiple locations. The newer owners have turned previously good car washes into terrible ones, and also increased the prices. They seem to be buying up all the local car washes so they can have a monopoly in the area enabling them to provide such lousy service at high prices. Time for everyone to try out the car washes at Sheetz and other locations like that until someone can break up this mediocre “monopoly”.
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November 2023 by Maddog4x4
My truck was super dirty and it cleaned it but it was dirty. It really needed to be hose off the gone in the car wash. I got the good car wash and it was 25 for it. I’ll give it another try. This was my first time here
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October 2023 by Bryan Stokes
Pros- you get through quickly, and if you go frequently enough it is worth the monthly membership. Cons- not well maintained so the brushes brutalize your car. Had my rear wiper broken off and even if I pull in my mirrors, they get flipped backwards. Right side does not rinse well so I often drive off with lather on that side of the windshield and the back window. Membership canceled and will not go back. They did replace the wiper with the generic one from Amazon, not a factory part, and I was one of several who were picking up new rear wipers that had been broken off.
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October 2023 by JackOfAllTrades
I went in to Mr. Magic Car Wash the other day and had the best experience. So many nice people very helpful special thank you to Steve the manager very knowledgeable.
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October 2023 by Victoria Archer
The top roller doesn't work, so my hood and windshield are still dirty even though I paid $20. I asked the attendant about it and he said it's been broken for awhile. And yet they keep taking money from their customers.
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September 2023 by Brent Kottner
Did a decent job. No one that dries your vehicle after. And, no chamois or rags around to wipe or dry anything. Free vacuums. A little challenging to get in and out of the traffic in the gas station.
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September 2023 by Matt Kasper
Had a membership prior to Mr Magic taking over the car wash which was $12 per month for basic wash. Mr Magic took ownership and membership was increased without any notification other than my bank statement revealing to $15. Just received another notification from bank today that my monthly charge is now $19.25 for the same basic wash. Needless to say I am now canceling membership. The original Mr Magic car wash and ownership was an excellent car wash which was probably the best car wash in the south hills. Since the corporate purchase of most of the local car washes in Pittsburgh area they took the original Mr Magic car wash which was a state of the art car wash well worth the per charge cost of the wash and turned it into a mediocre car wash at best. The Bethel Park Mr Magic car wash was never a quality car wash to begin with. Instead of corporate growing the original Mr Magic car wash to the next level, they cheapened up the soaps which are the secret to having an exceptional car wash, removed the tech who used to spay off the front and back of the car along with scrubbing the stubborn areas and installed a rainbow of colors of soaps, fancy flashing lights and a semi clean car at best. When you comment about the semi clean car, the answer always is, well if it’s not clean to your satisfaction then we will run it thru again.My thoughts:People would rather pay for quality verses quantity. I was perfectly fine along with the thousands of people a year who used to pay $20 per wash at the original Mr Magic. What ever happened to wanting to be the best? I guess that wasn’t profitable enough which is sad.
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September 2023 by Amanda Marion
Would honestly give zero stars if I could. Mr. Magic buying out Bethel Park Rapid Wash shows how you can take a car wash with the exact same equipment and turn it into a pile of TRASH. They use almost NO soap, and less rinsing. I don’t even know what else they’re doing to cut costs but if I am paying $10 for a basic wash I expect it to, at the very least, get the dirt off my windshield. It doesn’t. This place sucks and I cancelled my membership.
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September 2023 by Amber Hasselman
Don’t waste your money. Overpriced and doesn’t get your car clean. I miss the previous owners (Rapid Wash)
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September 2023 by Lory Kanspedos
I got a free car wash and it was one of the best car washes I’ve ever had! Thanks Mr.Majic - I’ll be back!Service: Car waxing
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August 2023 by lander Colt
I was very excited to become a monthly member for Mr. Magic, this location is closest to my home as well. I have used the touchless and the brush side now 3 days in a row and my car honestly looks worse now. As you can see in the photos my car is still filthy and the car wash just rubbed the dirt around. My car was not that dirty and to go in the car wash 3 days in a row and my car still doesn’t look clean is very sad and I won’t be buying another monthly membership. With the light touch of my finger I can wipe the dust/dirt off my car but the car wash cannot? Hopefully Mr. Magic can make this right.
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July 2023 by Stanley Ohis
Free vacuum... Not great car wash! My car contains particles after the wash. Bird stains didn't go off! Lather found in some inner parts of the trunk.
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June 2023 by POM Maloney
The monthly pass makes it easy. It's always so handy to have the vacuum stations included & accessible!
