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February 2024 by Amber Price
Good people
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February 2024 by Debbie Pritchard
Convenient
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February 2024 by Corina Mayo
Never disappoints when finding what I need for home repair.Great customer service and assistance.Well organized and labeled aisles to locate mechandise.
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February 2024 by David
I walked into this place today and immediately was accosted by the loud sounds of a barking, useless animal. It was so loud, I couldn't even think. I just turned around and left. I had too much to think about and the noise was unbelievable. I went to Lowe's and spent my money there.This place is not a home improvement store, it's a kennel.
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February 2024 by John Howard Ross V
My construction business is located in Upper St. Clair, and I frequent the Bethel Park - Home Depot for many project needs.Angel in Customer Service & Returns has been phenomenal to work with for all returns/questions.I recently made a large return on 02/04/2024 - and she was patient, thorough, and personable throughout the process.Thank You, Angel for your professionalism and kindness, which is sincerely appreciated.John Howard Ross V, Owner of Ross Construction Firm - LLC
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January 2024 by Frank Bennitt
Good place
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January 2024 by Ro. S.
A big home improvement store that has everything you need to make your house a home! There is furniture and decor that can be ordered online that is not displayed in the store!
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January 2024 by Jon & Lisa Adams
The Bethel Park location is a small Home Depot. Because of that they are limited in the selection of items in each department. However, they have many departments so they usually have what I need. The employees are always helpful and friendly.
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January 2024 by Michael G.
Ordered refrigerator for delivery. Given delivery window and contact 1.5 hours before saying I missed delivery. Called and they claimed they couldn't get to my house because of an underpass. Just had living room set, bedroom set, and new bed delivered to house with no problems. Poor service and excuses will never use this company again.
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December 2023 by Ann C
We ordered our carpet from here because they had a great sale. I was so nervous to do this because you hear so many horror stories about bad companies that are hired out by big chains. However, this was not the case. The installers were fantastic, friendly and professional and did an excellent job. We received a call quickly after they left asking us for our feedback and anything else we needed, as well as an email survey. Customer satisfaction was very important to the company they hired out. Absolutely recommend them for carpet installation!!!
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December 2023 by Andrew B
Bethel Park Home Depot, I went to ask for help because the lumber was missing price tags and when I asked two employees standing around for help, the two employees just stared at me till I gave a dismissive look at them and walked away. Even if they couldn’t help me, they could have found an employee who could. I received much better help at Lowes when I bought clamps from them. I should probably spend more time and money at Lowes. This is my first negative Google review.
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December 2023 by Julia West
I don't like the fact that they don't have any regular cashiers. It's all self-checkouts I don't like that.
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October 2023 by audra rotella
I go there to take a ballet class. Just started and I love it. The historical building is beautiful. First time I've been in it just started the class but the building is awesome! I can't wait to see it in the daytime and explore all it's beauty with all the historical values in it. But I can tell you what their night time ballet classes and they're different. Movement classes is just awesome and their adult classes are very reasonably priced and definitely well worth it
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September 2023 by Elizabeth Valli
Where do I even begin. I rented a carpet cleaner from this Home Depot on 7/3. This included a refundable deposit, carpet solution, and then I would be charged for the amount of time I rented it out. First off, the cleaner lifted maybe 50% of the stain. When I returned it the next day, the girl working said "yeah they don't really work". Love that. She was kind enough to refund me for the solution and told me my deposit would be refunded in the next few business days. Fast forward a few weeks later, no refund. Called my bank. No refund.First attempt at calling Home Depot. The girl working had no idea what was going on, so I was transferred to the manager who was kind (I wish I remembered his name). He asked if we could do a gift card and I said no I never shop there and I'm owed the deposit from the original form of payment (says on the contract). He said corporate can send a check. So I gave him all my info. He told me It would arrive within the next 2 weeks. 4 weeks later, nothing. Called Home Depot. I was told I'd get a call back in the afternoon. Nothing. Called again a few days later and spoke to a "Customer Experience Manager" named Joshua.The "Customer Experience Manager" (hilarious) Joshua, was terrible. Dollar General type of customer service. He told me that the policy is no refunds only gift cards. I said right, for things people buy in the store and want to return. This is a deposit that is owed to me. I asked about my check from corporate and he said they don't do that. He clarified that wasn't the policy and that can't happen. Okay, so why did the manager go through all of that if that wasn't policy? He just sent me a gift card and told me to dispute the charge.This is terrible customer service all around. I realize many people don't want to work these days but you have to find competent people to run your business. Otherwise, don't open one.That is all. Thank you Chase for crediting my money back. Take care!
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September 2023 by Patrizia R.
I've been at the Garden area and it was minimal, disorganized, and while it was busy and it was in the middle of the day, the check out was closed so had to go inside to pay. Normally Home Depot staff is very friendly and eager to help, here I found quite the opposite.