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April 2024 by Lucy Micaletti
Always get honest help when I go to Monroe. Nice to know I can take my car to a place I can trust. Thank you ?
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March 2024 by Josie Karkkainen
This place is NOT safe. They left the lug nuts loose on my car after a state inspection. I had to convince them to take a look at it at all and figure out what they messed up only to find out it was the lug nuts! Tried to tell me it wasn't a big deal they were loose, which is a lie.
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March 2024 by Saroj Kunwar
This places is totally riped off. It looks like new owner or management. It used to be good place to fix car and I was regular customer of them . Not anymore. Same brakes and rotter they charge me $947 but I paid 500 last year. Never go again.
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February 2024 by James Kesling
Nice place to work
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November 2023 by Google user
The guys were fast and prompt with taking a look at my car and fixing it. I dropped my car off around 11:30am and by 1:30pm I got a call back letting me know it was fixed. I’m sure it was a minor issue but they were fast. And they called me a half hour after dropping it off letting me know what my issue was.
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October 2023 by Christine Cywinski
The guys were fast and prompt with taking a look at my car and fixing it. I dropped my car off around 11:30am and by 1:30pm I got a call back letting me know it was fixed. I’m sure it was a minor issue but they were fast. And they called me a half hour after dropping it off letting me know what my issue was.
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August 2023 by Ana Karen Alberto
I had an appointment, I did online. I showed up, they tell me they don't have anyone for an oil change. Meanwhile, they are 2 people sitting at the front desk! Never again!
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August 2023 by Son OfWise
The service is pathetic.. wouldn’t advise anyone to to go there even if it’s the last place!!! Worst customer service using f bombs in every sentence!! Refused to perform a service already paid for online! Treats customers like they are beggars!!! If there was any rating lower than zero I would definitely give this branch that rating!!
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May 2023 by Cordan
This place tried to rip me off by insisting I needed four all-new brake pads when I really only needed two and that it’d cost me $1,000 total which is highway robbery. Additionally, I found out from someone I trust that they never even checked the back brakes because of the way the bolts were set so they lied about that too! And on a separate occasion, an employee said that my card was being declined because he insisted I didn’t have enough money in my account and got annoyed when I told him that I’d literally just used it an hour beforehand and it was fine, so I had to go all the way up the road to find an ATM and withdraw cash to pay instead all because they couldn’t be bothered to fix their broken card reader. Their bathroom is absolutely disgusting too and looks like it’s never been cleaned a single time. Stay far, FAR away from this place because it’s scam central and the employees will lie through their teeth to squeeze out as much money from you as they possibly can.
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February 2023 by Mandy Dieterie
Been going there for years anytime I have a problem I ask Steve hes great and always helps me out. Just wish they offer coupons again. Thoses were always nice to have.
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February 2023 by Jeffrey Guerriero
First of all, they are open on weekends which is a plus. James, the manager was happy to address some of the concerns I had with my vehicle, took me out to look under my car so I could inspect the frame and he explained other noises I was hearing.
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January 2023 by Hunter Anderson
Monroe tire is a shamefully unethical business that operates by attempting to price gouge individuals that they believe are either foolish enough or simply do not know enough about cars. TWICE, at two different Monroe tires about 3 hours apart, I have taken my car to Monroe tire and they have quoted me at 3-4x the price to fix the issue than the shops I ended up taking it to. If this is the standard, the company no longer deserves to be in business, but rather the subject of a full federal investigation and public scrutiny media campaign for unethical practices.
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December 2022 by Robert Camella
Steve maybe the manager deserves a pat on the back. All employees were "MINT" As first time customer, it was so cool that they were honest, trustworthy etc... Had to deal with a Carvana warranty. Not good. If there's a way to let the crew know they run a great garage. Its 5200 Library Rd SHOP 244 Bethel Park PA Guys like them deserve a that a boy. Please let me know if u reach out to them. Thank You Robert Camella
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November 2022 by Bean from PA
Service and value exceeded expectations. I went to a competitor for a quote before Monro and their price was about 50% higher. Very grateful for Monro and the honest exchange.
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October 2022 by Erin Curran
I've brought my car here 2 years now for my state inspection + emissions and have been very happy both times. I've gotten the "female driver" treatment at other places but everyone here has been respectful and friendly! Saturday availability for inspections is super helpful and they're easy to schedule.
