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April 2024 by Glen M
Had a group of 10. Orderd bagels and Danish before the menu change. Thanks to KEN the catering manager.
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April 2024 by Kevin Smith
Panera Bread used to be a nice place. Now it's a shadow of its former self: Small potions, coupled with high prices, combined with very poor service equals VERY poor value. This store is one of the worst. The staff is incompetent, very poorly trained, and no sense of a service mindset. You can do much better somewhere else.
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February 2024 by Tammy Hartle
Broccoli cheese soup was delicious. Chipotle chicken sandwich was spicy and tasty.
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October 2023 by Aaron R. Romeo
Grand Service And Also Good Atmosphere. ?????Good Times.@
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October 2023 by Ian
Took a while for us to be waited on, when we were the only ones in line and then when I got my food, it was cold. Maybe a bad day for them? Only got two orders with 2 drinks and it was pricey for the little bit of food we got.
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October 2023 by Ted Belajac614
Too much money and too small portions..not like it used to be. All businesses are using inflation as an excuse to over charge especially for small portions..A
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October 2023 by Jacki Mingrone
Very disappointed that this Panera didn't have Pink ribbon bagle. I came specifically for that reason.
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October 2023 by Patty Kennedy
The food prep area pretty dirty. Food good but disappointed with portion. Lucky if my Asian salad bowl was 1/3rd full same with my sons chicken teriyaki and broccoli (?) warm bowl. He had like 2 small broccoli. Guy taking order friendly. That counts for something.
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September 2023 by L
Worst Panera I’ve been to. They moved the cups behind the counter so it’s extremely inconvenient for sip club members. I either have to wait for the workers to bring me a cup at the pick up counter or ask the worker behind the counter. Often out of cups/lids or out of certain drinks. I actively avoid this Panera as a sip club member.
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June 2023 by N Z
Food is OK but customer service is severely lacking when one has to wait over half an hour for their order and when explaining that all you get is a “Oh I’m sorry about that”. The Mt Lebanon location has a bunch of young staff but surprisingly does a better job at customer service.
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June 2023 by Cherryl Gallo-Trapolsi
When I first arrived, there was a line..I wasn't gonna stay, but my son really wanted their food.. glad I stayed bc as per usual, line moved, food awesome and that's bc the kids that work there r amazing and smart w the menu (& that's not ez!!!) Loved it and recommend ?
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June 2023 by mb prickett
Friendly & helpful. Clean store. Fresh foods! Nice location.
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May 2023 by Robert Casey
Visited this evening and most of the tables were not available because they were not clean! Disappointing, but food was good as usual.
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April 2023 by Diane Muranda Brown
Customer service was a no-brainer for my very small and rare issue at this location. General manager Kerrie treated me with respect and rectified my issue with ease and speed. Awesome place to eat.
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April 2023 by Not Beanie Sama
The staff talk behind peoples back, they can act all kind and sweet around you then the second you’re picking up your food they’re snickering about you. Where they make the food is disgusting and hasn’t looked like it’s been cleaned in YEARS. Not to mention, the food is absolutely disgusting and I even found HAIR in my food! None of the staff wear hairnets ESPECIALLY when working with food! I will not EVER be coming back here.
