PNC Bank is a reliable banking institution that offers a mixed customer experience. While some customers have praised the helpful and professional staff, such as Allie, Oznur Silverstein, Sam, and Steven, the branch's proximity to a Starbucks can create difficulties with parking and customer traffic. Despite these challenges, the bank's staff is generally described as friendly and willing to assist customers with their banking needs, even for those new to the banking world. Overall, the PNC Bank branch appears to provide a satisfactory service, with the standout employees making a positive impression on their clients.
Very welcoming, helpful and friendly staff!! From the greeter to the teller, they slayed my customer needs!
March 2026
If this is someone's idea of what a bank should look and feel like, then I want no part of it. Was awkward and uncomfortable. Staff was friendly, except for the manager (I'm guessing) who was hovering behind like a prison warden. I contemplated passing the teller a note to blink twice if she was in distress.
March 2024
Allie was very helpful and offered great suggestions for my situation. Also, the parking lot is fine. The customers for the nextdoor starbucks make it difficult sometimes. Idk why the bank gets bashed for this
