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October 2023 by Denise Schaefer
After the purchase of a new vehicle in Maryland we were 30 miles into the trip to Bethel Park, PA the low tire pressure icon appeared on the dashboard and we had to keep adding air to continue. Searched for a tire service in the Bethel Park area and by chance we pulled into Rich's Tire Service. Thank the heavens we did! It was a great experience and we would highly recommend Rich's Tire Service. Tire was odd size and Karen had to search all of her contacts for a replacement which she was able to make happen before end of day. Karen also discovered the original tire had a defect from the manufacturer. She went above and beyond to seek reimbursement for us and was successful!John and Denise Schaefer
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August 2023 by Laurence Christian
Incredible service and attention to detail. Karen and her crew are amazing and we are always thrilled. We highly recommend Rich’s to anyone who wants superior service and support.
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May 2023 by T B
Were able to get me the performance tires I was looking for at a competitive price, got them on quickly, and were very friendly. My RS will be back again.
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March 2023 by Joseph Faille
We have a fleet of trucks. Richs tire takes care of all the rubber. They are fair, prompt and Karen is a pleasure to work with.
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January 2023 by Carl Griffiths
Excellent service and very reasonably price for their work. We just had new tires installed and a parking brake issue fixed by Rich’s and are very pleased. We previously were loyal customers of the other guys tire place by the Sheetz, but over the years the service level went way down and the prices went way up. Karen was really friendly and helpful and had the issue with our truck diagnosed quickly. Highly recommended and we will be using Rich’s in the future
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December 2022 by Melody Tom Miller
I scheduled an appointment, They had my car 24 hours, needed my winter tires put on, went to pick it up and they hadn’t even touched it yet! Poor customer service!
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October 2022 by Lori Barr
We have used Rich's Tire for many years. Karen & the crew are trustworthy and take excellent care of our vehicles.
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September 2022 by Matt Kasper
Great people and excellent prices. A local family owned business. Great prices and service.
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September 2022 by Craig Dovyak
First time customer of this place, and let me say, I am a impressed so far.I had them install new Honda genuine OEM TPMS sensors for my 2010 Honda CR-V that I purchased and provided for them to install.Most of the other shops in the area would not install "customer provided parts" - even if they were new OEM genuine parts, and then can't understand why I am unsatisfied with them choosing to use generic Chinese aftermarket parts (Dorman) instead.Here is why I am satisfied and impressed with Rich's Tire:1) Rich's Tire had no problem installing the OEM sensors I provided, and charged a reasonable price for each wheel. They were very flexible with scheduling (drop off) and had it done earlier than estimated.2) The office area is huge and clean, so you can easily wait there if you want. Some other garages have small, cramped waiting areas.3) The ladies in the office are EXCELLENT and provide great customer service. Always very pleasant on the phone, answering any questions, and calm. This is what most shops get wrong, and it feels like you are a huge inconvenience to them trying to give them your business! When I picked my vehicle up, all of the paperwork was ready to go, and was explained in detail what was done.4) The quality of work was great and done properly. They torqued the wheels to factory spec (80 ft-lbs), and inflated all the tires back to the proper inflation (30psi). I don't think I have ever had both of these done properly anywhere else.From now on, this place will be getting my business when it comes to tires, and I will be recommending other folks to go there as well.
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July 2022 by Angela Masten
Karen was great! She knew how to drive & service my Tesla, gave me my options with no pressure, and had me back on the road in an hour!
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July 2022 by Sandy Simmers
Always treated like family.!!Would recommend Rich's Tire Service to anyone looking for professional and great service.!!!! Bob's wife ✋
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January 2022 by Ellora Pollard
Honestly a really great garage. They are attentive and upfront about the expected expenses, no surprises when you go to pick up your car. All the staff I've interacted with is very professional and you can tell they really care. 100% would recommend this garage. I was able to get in relatively quickly too.
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December 2021 by Craig D
First time customer of this place, and let me say, I am a impressed so far.I had them install new Honda genuine OEM TPMS sensors for my 2010 Honda CR-V that I purchased and provided for them to install.Most of the other shops in the area would not install "customer provided parts" - even if they were new OEM genuine parts, and then can't understand why I am unsatisfied with them choosing to use generic Chinese aftermarket parts (Dorman) instead.Here is why I am satisfied and impressed with Rich's Tire:1) Rich's Tire had no problem installing the OEM sensors I provided, and charged a reasonable price for each wheel. They were very flexible with scheduling (drop off) and had it done earlier than estimated.2) The office area is huge and clean, so you can easily wait there if you want. Some other garages have small, cramped waiting areas.3) The ladies in the office are EXCELLENT and provide great customer service. Always very pleasant on the phone, answering any questions, and calm. This is what most shops get wrong, and it feels like you are a huge inconvenience to them trying to give them your business! When I picked my vehicle up, all of the paperwork was ready to go, and was explained in detail what was done.4) The quality of work was great and done properly. They torqued the wheels to factory spec (80 ft-lbs), and inflated all the tires back to the proper inflation (30psi). I don't think I have ever had both of these done properly anywhere else.From now on, this place will be getting my business when it comes to tires, and I will be recommending other folks to go there as well.
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November 2021 by lori lloyd
Great place to get tires. KAREN is so nice to work with. In and out and it went perfectly!!
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September 2021 by Rocket Trash
My family and I have been taking our cars here for years with no problems. The last time I took my car there for an inspection I was told what was wrong and they wanted a lot of money for the job. I bought the parts online and did the job myself for a fraction of the price. When I took it back the mechanic "found a new problem" that he "didn't catch the first time" and failed it. I took the car to a different mechanic and it passed inspection without any issues.
