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March 2023 by Mary Mccloskey
The gentleman associate was very personable & friendly from when i walked in to when I left!
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January 2023 by mrmiller
i called the store to ask if they had a particular safety razor in stock because i have seen recently in the store they only had one out and i didn’t want to waste time and money for gas to go there if they didn’t have it. the employee that answered the phone was very rude almost immediately. i began to tell them the item i needed and in mid sentence was cut off and placed on hold. when they answered again they still were short and unpleasant. i wasn’t even able to finish describing the item , a safety razor, which the person on the phone didn’t know what it was. i was cut off again mid sentence and placed on hold again. ultimately they did have the item but when i asked them to describe it , to make sure it’s the correct one, the person on the phone once again cut me off mid sentence and told me i have customers in line i do not have time for this and hung up on me! I never review things and if i do it’s to promote the business for good service. this may be the only bad i’ve ever posted because i’m shock at the sheer rudeness and deplorable customer service i received! I called around 1245 , it was a woman that answered the call, i honestly believe the way the acted towards a customer that is trying to buy something is deplorable and that female employee should be FIRED and never work in customer at all because of their attitude and sheerly how blatantly rude they were!
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January 2023 by Dana Belles
This pharmacy team is the best in the area, always caring and take the time to answer your questions.
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September 2022 by Carol Carmichael
The Staff is right on with the meds for my family.They are the best and care about you.Thank you for your service.
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August 2022 by Kimberly Kanik
I highly recommend the Rite-Aid pharmacy at 503 Clifton Road in Bethel Park, Pa. The associates are very pleasant and helpful when I am looking for something. The pharmacists found a replacement for a very expensive medicine I needed. They go above and beyond in helping customers. I really feel they care.
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July 2022 by Chris Dolinar
I would give you ZERO stars if possible. YOU full my prescription WRONG and will do nothing about it. I called 48 hours ago. Was told my concern was put in as an EMERGENCY and someone would get back to my within 24 hours. NOTHING. I call and was then told an emergency is responded to within 48 hours. STILL NOTHING. This isn't a broken summer toy that the store will not give a refund. ITS LIFE AND DEATH. Store '[owner" says to call customer service. THERE IS NO CUSTOMER SERVICE AT RITE AID. STILL WAITING. RITE AUD DIES NOT CARE ABOUT PEOPLE'S HEALTH.
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July 2022 by Kathy Haggerty
Rite Aid on Clifton Road in Bethel Park far exceeds the level of service I have ever received in any drug store in the South Hills. They're always friendly, always greet me with a smile, attentive to my needs and so efficient!!Thank you professionals at my Rite Aid store!!
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January 2022 by Michele W
I was told to come in for vaccine at a certain time to “avoid” the crowds by the pharmacist. I went to the store at the time that was recommended by the pharmacist & was turned away. I was told by a very rude pharmacy tech that “they had reached their 10 day a limit” & to go online & schedule an appointment. I decided to call & speak with the pharmacist who specifically told me to come at the time I did & she informed they changed their policy a week or so ago & didn’t have a problem “until now”. She talked down to me, was very rude & was aggravated that I was taking her time. They are the reason people are having trouble being vaccinated. There was a total of 5 people in the store when I was there, no reason for me to be turned away like I was. I will drive 50miles out of my way to not step foot in a Rite Aid ever again.
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January 2022 by Jenny R
The Pharmacist that answers the COVID questions is very rude I called this morning to inquire about COVID testing she was rude I didn’t even get to ask my question she just rudely said no we don’t have any I’m not sure who hired her but I plan on calling corporate office she don’t need to be working there if she’s going to get annoyed by callers calling there I’m glad I called instead of going in because I would of politely put her in her place This is why I stop shopping at rite aides the rude people they have working for them
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November 2021 by Kim Derickson
Horrible customer service
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April 2021 by Linda Kaufman
Had prescription sent here. Pharmacy hours listed open until 8:00. Went to pick it up at 7:30 but pharmacy closed at 5:00. Need to be on this medicine for three days before heart surgery on Tuesday. Oops, not good. Never going back.
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January 2021 by Maria Vignetti
Great place to play the lottery. No contact with ppl. In and out quickly.
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January 2021 by Jennifer Wade
Excellent knowledge and amazing customer service!!!!
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December 2020 by Mackenzie Warnick
Great quick and friendly service. Never a problem filling my prescriptions here. Very clean location that is also convenient! Lots of parking.
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September 2019 by Nathan Thomas
The pharmacy folks here are awesome and go out of their way regularly to help folks. They remember you, are kind, and have even helped hunt down rouge prescriptions that have went to other Rite-Aides by mistake.
