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December 2023 by Evan Dean
Listen up musicians! Go see Tammy at the S Hills office to get molds for your IEMs. She’ll take great care of you. She gave me all the time and attention I needed to get the fit just right. When they came from the factory, the fit wasn’t quite right, but Tammy made time for me and she got the fit absolutely perfect! I would go back to Swift in a heartbeat! Melissa got me scheduled quickly and she was great to work with. I’m a big fan of Swift Audiology!
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December 2023 by G. Kevin Zhu
When we first visited Swift Audiology South Hills, my father had just lost one of his hearing aids. Tammy tuned his remaining onenonetheless and contacted the manufacturer to find a matchingone. When that led to a dead-end, we decided to go with a new pair. We had little clue on what to choose from. Tammy offered us trials with different models and guided us to converge to the right one.Hearing aids need lots of tuning. Over the few months, Tammy is patient in working with us and strives to achieve the best hearingresults. There was not a single day that my father was without apair. His reaction has noticeably improved. He is happy to wear them every waking hour.I would like to express my sincere gratitude to Tammy and the clinic for their outstanding service.
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November 2023 by james platz
Tammy is amazing. They go the extra mile for service and are always happy to help you. Wish more businesses were like them. Thank you.
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October 2023 by Lisa Pompeani
We were so impressed with Swift Audiology— highly recommended— the staff is highly competent as well. Tammy Swift worked with my mom and inspected her former hearing aids making sure they were still in use. She didn’t try to push a sale on her— very impressive. If you are interested in quality hearing aids, look no further— Swift is the place!!!!
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September 2023 by Steven Mauro
I can't say enough good things about Tammy and the staff at the South Hills location. They will fit you with the hearing aids that are right for you instead of pushing a certain brand. Once fitted. They will happily make adjustments until you are as happy as I am
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September 2023 by Jen Hoy-Gerlach
For the first time EVER in my 48 years of being a hearing aid wearer, I have health insurance that includes hearing aids. I did my research on audiologists in the area and thought Swift Audiology that was going to be amazing.I completed an extensive online pre-appointment survey (which included my insurance information and all of my personal health information). I received a phone call yesterday reminding of the appointment and was told that I was “all set.” This morning, I provided copies of my driver’s license and health insurance card. After a brief wait, I was escorted back into the audiologist’s testing room and informed that although my insurance covers up to $6000 for a pair of hearing aids, this audiologist (also the co-owner of the practice) is not a provider for my plan. She told me that if I use my insurance plan, I wouldn’t be purchasing aids through their practice and therefore any post-fitting appointments (for new tubing or whatever) would not be included. I was told that if I wanted to use my insurance coverage, I’d need to call my insurance provider and have them reschedule the visit with another provider in their practice.It felt like she was trying to convince me to forgo my $6k insurance coverage so I could purchase aids through her, have future visits included, and not have to return on a different day.I am mad that my time was wasted this morning. The practice knew my insurance information when I scheduled the visit last week. They also knew that I was really excited to have hearing aid coverage…we had a whole conversation over the phone about it. They should have told me before I was standing there this morning that the particular audiologist I was scheduled with wasn’t in my plan’s network. And to try to convince me to forgo my insurance coverage so I could purchase aids through their practice is mind-boggling to me. Why would I ever give up $5k (after the $1k deductible) so I could avoid future appointment copays?Clearly this audiology practice is not looking out for what’s best for me, the consumer. I wouldn’t give them my business if they were the only provider in town.I know that the majority of hearing aid consumers are older adults, many who have never purchased hearing aids before. If I had been an older (than I am) adult who might have arranged for transportation for this morning and didn’t want to be bothered with rescheduling, I might have stayed and been out $5k. If I didn’t want to disappoint the woman who others reported was amazing, I might have stayed.
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August 2023 by Denny Zeszutek
Tammy & Melissa were very courteous, patient and explained items in a way this 78 year old male could understand & grasp what was being presented.They made me feel at ease and welcome to be there.
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July 2023 by Emily Nordstrom
Tammy and Melissa at Swift Audiology are fabulous! I’m amazed at the difference hearing aids have made. I’m living a much fuller life and I realize what I was missing.Melissa scheduled me right away and explained what to expect. When I met Tammy, she immediately made me comfortable. She explained until I had no more questions what the tests and results meant.Tammy and I discussed my expectations and she matched me with the set of hearing aids that would do the most for me. I love that they’re Bluetooth enabled and have an app that allows me to adjust them manually.I appreciate that I can call Swift with any question and Melissa and Tammy will help me.
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June 2023 by Skyler and Brenda Deems
Hearing is very important!! Who you choose to work with is even important!! Melissa and Tammy are top notch professionals that truly care about it their clients and their healthy hearing. Don’t put it call them today!!
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June 2023 by Kate Rice
5 stars for everything!My dad suffers from hearing loss and the idea of a hearing aid was overwhelming to him but the team at Swift Audiology was AMAZING! Everyone put him at ease from the minute we walked in. Great service, great care in explaining everything to him, very patient … everything was top notch ! Thank you Tammy & Melissa! We appreciate your help !!
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May 2023 by Dan Paul
I am delighted with Swift's care for my hearing. My new hearing aids, with a cross, work extremely well and I love the control I now have through my phone.
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April 2023 by Kevin Povich
Tammy is awesome and I know I’m in good hands!Melissa is just fabulous!!
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April 2023 by Janet Caswell
After experiencing hearing loss for several years my friend recommended Swift Audiology. Because my hearing loss is more severe in one ear Tammy suggested the Cros system for me to try. After wearing the hearing aids for a week I fell in love. The Cros is really comfortable. The sound quality I now have is wonderful. I like that the hearing aids are rechargeable and so easy to take care of. I've missed out on so much and Tammy helped me get back a big part of my life. She's the best! Also Melissa is such fun to talk to and it's a pleasant experience when you go to Swift.
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April 2023 by donald lajevic
Tammy took the time to test my hearing status and carefully explained the process and results. She patiently answered all my questions and concerns. I’ll be back to see her when I’m ready for hearing aids. It was a very positive experience.
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April 2023 by Sherri Garlick
Tammy Swift is the best! I've seen 2 audiologists before I went to Swift. Tammy ran a bunch of tests that I didn't have previously. She could have tried upsell me, but she didn't. She told me that I didn't need the higher level based on my test results. Integrity and honesty is tough to come by in healthcare. Anyway, I chose to try Swift because the previous 2 audiologists were not transparent on the hearing aids they were recommending. I had no idea what I was getting. Tammy gave me all of the information, the pricing AND loaner hearing aids, which was life changing! Additionally, because I wanted to wait a few weeks until a provider was releasing new technology, she let me keep the loaners until my hearing aids came in. Everyone at SWIFT is wonderful, including Melissa at the front desk. I can't say enough good things about Swift Audiology!
