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September 2023 by H P.
Home Depot website says this store has items they do not have in stock. Call ahead to see if they really have the item you want.Service people are very nice.
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April 2023 by Leslie H.
Jim M delivered my fence materials rather than another delay. He unloaded near the property line and was very kind. So glad customer service is alive and well in this area. Thanks very much!!
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August 2022 by Jen R.
It's Home Depot They have what you need This location is convenient of the area and they have plenty of moving supplies. Staff is pretty helpful. Big ole parking lot
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June 2022 by Donna Hruby
DO NOT EVER HAVE FLOORING INSTALLED BY BETHEL PARK HOME DEPOT! Craig and Taylor are living a nightmare with the flooring issues that began in October at this Home Depot. To begin with, Craig paid, in full, in October to have flooring done in the house which included steps. Finally, in January, they show up to do the job and rushed it so bad that they screwed up just about every piece of that flooring. Craig has been fighting ever since to get this flooring fixed. It is now June, and a flooring company showed up today went inside looked at the floor went out to their van and took off. No kidding. No explanation. True story. Shortly after they hear from Home Depot saying that these people feel they can’t do the job. How pitiful is that? It’s so screwed up from the people who did it before that another flooring company can’t fix it? Please share this everywhere until something gets done about it. I shared Craig Munster’s post with this attachment.This is the post I asked all of my followers to share on a page I am an administrator on with 10,000+ followers. What’s happening with them is ridiculous. Do better.
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March 2022 by Ann O.
Bought a great kitchen faucet from The Home Depot, Bethel Park store. Great install job by Matt Mertz Plumbing, a local company.
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March 2022 by Cochran Corrigan
They sold me the wrong appliances and the wrong piping for my sink. Experts? I think not.
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January 2022 by Craig Munster
I cannot say enough bad things about my experience buying flooring from this Home Depot. The flooring isn't even installed yet and I'm already regretting giving Home Depot my money. Every employee I've dealt with thus far could not possibly have cared less about me as a customer or my questions and concerns. Management should be ashamed.
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March 2021 by Shelley Crowe
This is the 3 weeks (and counting) journey of attempting to purchase a refrigerator. I am posting on behalf of my parents, as they don't have social media. On March 8th, their fridge crapped out. They went to a couple of stores and decided on an LG fridge at this Home Depot. They were told it would take 2 weeks for it to arrive and they had to have a shut off valve for the water line inside. Fine, it was still cold outside that coolers and ice outside could hold some food, an
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August 2020 by Marleah C.
If there was a way to leave no starts, I would. Ordered a marble countertop on July 6, 2020 and was told it would be approximately 3 weeks. It has now been 6 weeks and the store tells me they have no idea where it is. They said they will check and get back to me. I've called several times since and still no answers. Worst customer service ever. And it's paid for !! Once they have your money, they don't care about you. I wish I had gone to Lowe's or a countertop specialty store. Don't EVER order anything from Home Depot if you plan on ever seeing it!!!
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July 2020 by Carson J.
Visited four times since March, Employees here seem like they're trying their absolute best to help customers out in this season. Sure, their COVID response is weak however as in all major retailers I can't imagine the local branch management having much control over these issues here.
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June 2020 by Nin K.
The Home Depot in Bethel Park Park on Oxford Dr. is not enforcing face masks even though the governor mandated masks in public. This store does not care about the health and well-being of you or their employees.
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June 2020 by Peter N.
Incredibly disorganized. The procedure they put in place for curbside pick up was half assed at best - there's no phone reception in the parking lot, so in many cases you have to go inside anyway. Although there's a vast amount of product here, they never seem to have quite what you want - no brass cleaner on last visit, and no pool noodles, nor any bulbs for my fixtures, to name just a few items. I really don't enjoy coming here.
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May 2020 by Lori Langland
friendly employees, great selection
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May 2020 by David M.
I would give this place a lower rating if I could. The processes they've come up with to deal with Covid-19 are straight up dangerous. They have too much stock on the floor at the front of the store to allow room for people waiting in the checkout line while other shoppers try to squeeze by. They have note put directional signs on floors to exert at least a small measure of control on traffic patterns. And the worst part of it all is there method to exposure the long check out line is to have one person walk down the line scanning each individuals shoppers products to reusable gift cards fire easy check out. She handled at least 12 people's products before she got to me so touching the card she handed me was like shaking hands with her and the 12 people in front of me in line. She did not clean her hands a single time and just kept moving on to the 20 people behind me in line!
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April 2020 by Pete McCracken
sunny Saturday everyone goes to home depot. had a line of at least 20 to 30 customers waiting in line. possibly infecting everyone of them. I don't care how many stickers u put on the floor. home depot should have more registers open. Didn't feel like wasting a beautiful day standing in line so I put merchandise back. I will try lowes next time