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August 2025 by Jean E
Excellent! Professional, caring, personal service! Ham Malek talked with me at length to understand my situation and my current and future stair lift needs. The installation was fast and neat. I am so grateful for the help, guidance and concern I received!
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January 2024 by Joyce Hinnefeld
I've seldom had the kind of warm and personal service that Access Ability provided in advising me about stair lifts, and then working quickly to install a lift in our home in order to aid my husband's recovery from a fall and preparation for surgery. Ham Malek was professional AND compassionate, an absolute pleasure to work with, and his staff member Ali was painstakingly careful throughout the installation process. I can't recommend Access Ability highly enough!
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October 2021 by Helen and Robert N.
Had our chair lift serviced. Great service! Thank you Bob.
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January 2021 by shahri naghshineh
Outstanding professional service.
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October 2020 by Fred Houriani
I want to thank Access Ability for their great customer service and the product. My Mom is 85 years old, lives in a two story house and unable to go up on the stairs. Access ability installed the Stairlift in one day. The equipment is very reliable. I have not had any problem or issues with the Stairlift. Thank you for your great service and product.
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October 2020 by Nick Servetas
If it wasn't for Access Ability and there staff of professionals our life woudbe so different. It is because of Ham and his knowlede and help that my wife can stay in our home and envoy life to the fullest. Lifts, elevators and service are the best.
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October 2020 by Helen N.
One unhappy experience. Since that time, great experience. Would recommend to everyone. Right there when needed.
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February 2019 by Helen N.
Service terrible! Finally talked to someone, very nice person, but could not expedite ! Waiting one week from call. Lift less than 2 years old, paid $165.00 last May for service. Now told $600.00 for repair, when part comes in! Did not hear from Repairman yet! Very unhappy, but stuck! Since we paid $3500.00 plus service call!
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September 2018 by ARTHUR WEINRACH
A pleasure ro deal with. Installed stair glides following day. Installation very neat and tidy. Glides work fine.
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September 2017 by Susan Jones
My step-daughter has severe back issues and we needed a stairlift on the stairs from the basement to the main level. The staircase is narrow and the company works with several manufacturers and so the owner could recommend one that is more compact when folded. Each stairlift installation is unique, and the company is very honest and tells you to use the stairlift frequently in beginning to see if there are any issues. We did have an issue with the stairlift and they were there fixing it the next day. They have 24 hour coverage for emergencies as well. Very pleasant group of people and I would definitely recommend them.
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September 2016 by Jill Long
They serviced an older model left in our condo. Great job. Reasonable and knowledgable. Now deciding whether to purchase or lease new. This is a top notch company with values to match. Note that they have an A+ rating from the BBB.
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September 2015 by Elizabeth Stewart
I just wanted to say how pleased I am with the service provided by Access-Ability with a special thanks to Bob Meyner. I’ve had a relationship with this company since June 2008 and they've never failed to meet my expectations. Bob has always been on time and very professional during his visits. He also is very thorough in explaining what is being done which is very helpful to me. So kudos to Bob & Access-Ability for a job well done.
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September 2015 by Cheryl Baker
In 2014, Equi-librium moved from its rented locations in Monroe County to our now permanent site in Nazareth, PA, centralized to our service area of Lehigh, Northampton and Monroe Counties. We needed to ensure that our facilities, including our main office, were fully accessible. Access-Ability helped us to achieve it with a quick turnaround, installing a metal ramp from our conference room to main office area and got the job done to our satisfaction. I would happily call on them in the future should other needs arise.
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September 2015 by Stacey S
Access-Ability installed a chair lift which was needed during post-surgery recovery. They were an excellent company to deal with in all aspects: timely, courteous, and excellent equipment. I could not have recuperated without them. Thank you to their entire staff. I would highly recommend Access-Ability!
