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December 2023 by Dori4449 G.
The branch on Butztown Road is awful! It's cold and impersonal. The Manager stands around with a pus on while looking over the worker's shoulder. She doesn't even address the customer who is standing right there in front of her. This bank is not professional at all. The Asian Teller is so emotionless and clay-like; She just stares at you and then performs her duties in a perfunctory manner. i used to use another branch years ago but it closed. That bank was great! I can't understand why the good ones close and we are left with the scraps.
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December 2023 by Oscar Torres
Excellent services
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July 2023 by Ptl
I hope this happens to the ceo, when your out making a purchase and the bank declines your card and you feel humilated because ai made a mistake with what's fraud and what isnt. RUDE!!!
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February 2023 by Bob Drennan
Why have a phone when no one answers? You can and only get 2 choices 1 to hear back hours or 2 to get other locations that also don't answer the phone.
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October 2022 by Robert J.
Absolutely worst Bank Of America Branch I ever had to deal with . The branch manager is arrogant and no compassion at all for my 85-year-old mother. Save yourself time in aggravation and go to another branch.
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June 2022 by Ellie Herb
I went there to open a new checking account and had a wonderful experience. Deneen was very nice, patient and experienced ? highly recommended
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April 2022 by Robert Jensen
Absolutely worst Bank Of America Branch I ever had to deal with . The branch manager is arrogant and no compassion at all for my 85-year-old mother. Save yourself time in aggravation and go to another branch.
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January 2022 by Steven Herman
Amazing customer service. Their Bankers always go out of the way to help you whatever way they possibly can. It’s the small personal things they do, like calling you to check in and make sure your okay or in need of any financial help, that really make you feel at home here!
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August 2020 by Franco FWG
Please reopen this store
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January 2020 by Kevin Rough
This is one of the better-run BofA branches. Wait times are usually minimal. Tellers get people in and out quickly. I wish more of their branches were run this well.
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November 2019 by Green Luxuries
Very very helpful during a difficult time! Thank you!
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April 2019 by Amy Ricketts saloum
I love my Bank .Nothing bad to say ever
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April 2018 by Sherri Sickler
Love my bank
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November 2016 by Felipe Arango U.
Convenient location with outside ATM and drive-up-to ATM.
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May 2012 by Kym Ohmacht
Always a long line at the ATM
