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November 2025 by Owl Cats
10/10 experience! If you go here ask for Chris Sterner. He was an absolute pleasure to work with. He wasn't pushy at all and explains everything very clearly. I would definitely buy another car again from him.
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November 2025 by Tom Rieger
Fantastic experience with Chris S!
Chris was absolutely awesome to work with. He took the time to help us find the perfect car and made the whole process smooth and enjoyable from start to finish. We ended up with a gorgeous 2025 Crosstrek in Sun Blaze Pearl, and we couldn’t be happier!
It’s clear that Chris truly cares about his customers and loves what he does. His knowledge, patience, and positive attitude made all the difference. Highly recommend working with Chris if you’re looking for a new Subaru — you won’t be disappointed!
Thanks again from Tom & Lauren! 🚙💨🌞
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November 2025 by Glenn Howell
Excellent service.
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October 2025 by Rosie Kereczman
I mainly stopped in for service to check a tire when my tire light came on. seems I had a nail in the tire and had to replace it. While there I asked if I could also have an oil change and tire rotation at the same time. They were very happy to do the work and when done I drove away a happy customer.
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October 2025 by Brian Creech
Scheduling service at this dealership is uniquely difficult for several reasons. First, for years they’ve advertised Subaru Express Service for small maintenance, but every time I’ve tried to utilize their express service, I’ve been told by the working service advisor that the express service is actually closed. Second, the automated scheduling system is famously unreliable. It drops appointments, loses information about your needs, or won’t let you communicate what specific service you actually need, instead assuming you need a mileage service. You can try to solve this by calling, but again, the phone system is unreliable, rarely directing you to a scheduler. I have had luck showing up to the dealership to schedule in person and coming back later, so at least there is that. However, schedulers and advisors don’t often seem to have the same info on what can be done. I’ve tried to buy tires here and have had people tell me they don’t do tires, or that they weren’t sure if they can sell the tires they have.
In short, this particular dealership seems to struggle mightily with customer communication, which is unfortunate because they could do about 30-40 percent more business if they were just more clear and their systems for booking worked better. It’s a convenient location, but I am more likely to go to Ciocca, Ertle, or Glanzmann because I know what to expect and get good information easily and can get in and out quickly.
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October 2025 by ColleenMarie Wohl
Service and employees went above and beyond my expectations.
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October 2025 by Maria Ian Santos
I would like to say that I had a wonderful experience with One of the Greatest sales person over there and her name is Vanessa Q. Meeting her was the most amazing experience I ever had when it comes to finding a car. Her knowledge of how to deal and handle a customer is something I was very grateful. She has a great personality and passion towards her customer’s service. She has a lot of potential to be up in a higher position. Thank you so very much Vanessa.
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September 2025 by Joseph Barton
I wanted to take a moment to let you know how good of an employee you have. I was traveling from out of state and got lost. I stopped in your dealership and was greeted by a salesman named Chris. He took the time out of his day to sit me down, look up and write the directions down. I have family and friends in the area and will be recommending your dealership because of this kind gesture! Thank you for pointing me in the right direction.
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September 2025 by Nicole
Awesome place to deal with. Ziad and Anthony were terrific. Thank you so much for everything. I ABSOLUTELY LOVE my 25 Crosstrek
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September 2025 by Ashley Scott
Highly impressed with Faulkner Subaru. Our salesman Drew was amazing. Faulkner went above and beyond to make sure we left happy with our purchase. Highly recommend!
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September 2025 by Kevin Young
Outstanding sales experience
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September 2025 by Barbara Kocher
Staff was friendly, easy to work with, and really help you learn the technical parts of your car.
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September 2025 by Tom Forkin
Great service and people Servicewriter, Jerry is the best.
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September 2025 by MoonScythe1
Not a fan of shopping for cars, but I had a good experience nevertheless. Clean facility, and excellent sales rep. I researched the vehivle I wanted and was ready to negotiate a price. Imagine my surpise the price they came out with BEFORE we started negotiations. It was lower than what I had ready. They didn't mess around. It was fair, right to the point, no playing around, and a hassle free experience. Would recommend to anyone. Score may change when it's time to sevice the vehicle, but right now a 5/5 from me.
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September 2025 by Jon Burcaw
I brought the car to receive its protective coating application. Since I had the car for a few days so they cleaned up the car first before applying the coating both inside and out. It looked great.
