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March 2024 by alesia ocasio
Employees are always polite. No line's
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February 2024 by karen tokar
Unable to print shipping label at this location. Qcodes scanning only.Staff very helpful.
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February 2024 by Jorge Betances
easy simple comfortable and simple
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January 2024 by amy wildrick davila
can i use a kohls box to send something out
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January 2024 by Jake Fox
I'm done with FedEx. They said they tried to deliver 12/26. They did not. I went to the depot to retrieve it. The customer service rep. Gave me the worst experience I've ever had. Jason was indignant and belligerent. Fire him. Toxic. I asked to speak with a supervisor and he became downright threatening so I fled. Worst customer service ever and I'm 56.
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December 2023 by Anita S
I had to ship a heat sensitive package via economy express to Germany, which was difficult to generate online. The staff was AMAZING compiling the export paperwork and assistance with the best price for the quickest delivery.
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December 2023 by Alex R
Drivers give you about 5 seconds to get to the door then they drive off.Customer service will absolutely hang up on you if you try to complain about it.
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December 2023 by NikB1210
Soon as people walk in they are greeted with a smile! The staff is so helpful and you can tell they love chatting with their customers even if it's briefly.
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December 2023 by Angel Hernandez
Some of the worst customer service, and they will absolutely do everything to make your process miserable. I ordered an iPhone 15 pro max, they attempted to deliver the package (the guy literally rang the door bell once, and didn’t even gives us time to show up at the door before he got in his truck and left. Within 1minute he showed up and left. Captured on my ring camera.) so I showed up to the ship center like the app told me. Only to be told that the package was being sent back after only one attempt at delivering. Called my service provider so they can have fedex re deliver, and was told it would be attempted again in a few days due to it being the weekend. It’s Monday now, and when I tracked my package, it shows it to be in Texas being taken back to the shipper.
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October 2023 by Alex Howard
THIS IS THE WORST LOCATION EVER! THE DRIVERS ARE EXTREMELY LAZY! I WAS SUPPOSED TO HAVE A LI-ION BATTERY DELIVERED TODAY THAT COST ME $1700.00 BUT THEY DELIVERED TO WRONG ADDRESS/WRONG NAME ON SIGNATURE! I HAD TO FILE A LOST PACKAGE CLAIM WITH FEDEX!I HAD TO DRIVE AT LEAST 2 TIMES TO THIS LOCATION BECAUSE THE DRIVER WAS LAZY TO DELIVER OUT HERE TO POCONOS, PA AREA! MANAGEMENT NEEDS A CHANGE TO GET GOOD DRIVERS ASAP!
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October 2023 by HassanAbbas Sumar
Very helpful and friendly staff! Great Customer Service! The best place to serve all your FedEx Shipping Needs!!
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October 2023 by Pete Norman
Easy in, easy out, they're very quick and easy to deal with.
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September 2023 by Daniel Cordova
Regular FedEx drop off location. Usually quick, but only 1 person working. If there is a line, you will be waiting a while.
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August 2023 by Paul Vrablic II
these folks are the best, kind polite and helpful. to bad the rest of fedex is NOT the same I have nothing but grief trying to deal with customer service and delivery people deliver packages to wrong address or drop off at a location 20+ miles away or it is left sitting in a puddle
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July 2023 by Jermaine Robinson
Excellent service when picking up my packages..
