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May 2025 by Maritza Caba
I love this Store
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June 2024 by Reggie Noble
Already ?
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April 2023 by Wanda Guzmán
Nome gusto k the prices of the page are better k the stores
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January 2023 by Nelly Santiago
Love this store ??
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December 2022 by Bobbi Joe Butz
Excellent Customer Service given!!!!!
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August 2022 by Erika Diaz Granados
unpleasant employees.I went yesterday and I wanted to try a jean, then I ask one of the employees to help me to open the fitting room door and she told me that it wasn't possible because they closed the fitting room at 5 o'clock. I don't know if she was telling me the true because the store and the mall closed at 6p.m on Sundays.I think if they close the fitting room at 5 o'clock then why is the store open after that hour ??
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July 2022 by Efrain Ortiz
Customer serviceMy wife and I are visiting from NY and decided to do a little shopping. Walking through the mall found the GUESS store. My wife fell in love with a shirt for me, and when she inquired about it she was told the mannequin had the only one that would fit me. We walked over and started to remove the shirt to bring it to the counter. One of the two girls working walked over with an angry approach saying she had to remove it. No issue there, until she said she had to add an anti theft device because I could walk out of the store with it. I am Hispanic, so am I being automatically labeled as a burglar because of my race, or are your staff members so untactful that do not know how to speak to customers. When I inquire why I was receiving that treatment again I was told with an attitude that I would take the shirt and run. I’m a forty year old man and not some kid. I work in a field where talking to customers and saying that right thing is essential to have good communication with clients.I felt mistreated and insulted and immediately told my wife to leave all the items she was about to purchase and to leave. We will not buy anything from people who insult their customers.I hope you address your staff and correct their behavior as this will eventually hurt your business and your brand.Regards,
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February 2022 by saverio tranquilli
Absolutely to avoid!!! Prices are so high and line at the cashier went too slowly!!!!!!
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October 2021 by Celeste Sanchez
I bought a lot at Guess but I had a very unpleasant situation. I bought some clothes in their store and I didn't measure them because they had their dressing rooms closed, the clothes didn't fit too big and when I went to change them I couldn't do it because unfortunately I lost the receipt, I think I It is no reason not to make the change since that purchase is registered in their system, in the meantime I have lost $76 because the clothes do not fit. Can anyone tell me what I do with them?
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October 2021 by Yocasta Sanchez
Good specials
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May 2021 by Jay Lehmann
This will be the next store at Wind Creek to shutter for lack of service & common sense. I went to this location twice and both times I could not try on clothes. Although 3 employees were standing near the front door leisurely conversing about non-work related stuff, one employee procedes to tell me that they didn't have anyone on staff to wipe out the fitting room. Really? Three Guess employees standing there and no on could wipe off a door knob. The same person then tells me that "I have 30 days to return and if I don't like it then don't shop here." How do you purchase clothes like that? Does Guess expect everyone to just drive around in circles all day? This was my last attempt to shop at this store. Third time is not a charm. Sorry Guess, you already struck out.
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March 2021 by Rosa Quinones
Excellent service
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October 2020 by M S
Store/location = great but...unprofessional employees - was in there a few weeks ago to buy something that was 40% off and when I got to the register to pay, it took off a fraction of that. When I asked the associate if this was correct, she told me yes and proceeded to pull out a calculator as further “proof”. She never showed me that it was validated and continued to go through with the purchase.
When I questioned it again, she called over the store manager, who also had a similar attitude. As I was explaining the situation, the associate still went through with the purchase. The manager asked her why she did that and she shrugged. I then had to go through a refund process because of this, had they not already charged me, I would have walked right out. Mind you, there was no one else in the store, so not sure what the rush/issue was. Perhaps you should fix the system/point of sale so that 40% off means exactly that and does not leave the guess work of a calculator to figure it out. Had I not said anything, I would have been overcharged by $10. Wonder if this has happened to anyone else
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December 2019 by MS P
Store/location = great but...unprofessional employees - was in there a few weeks ago to buy something that was 40% off and when I got to the register to pay, it took off a fraction of that. When I asked the associate if this was correct, she told me yes and proceeded to pull out a calculator as further “proof”. She never showed me that it was validated and continued to go through with the purchase.
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October 2019 by Jihoon Kang
Good staff
