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July 2023 by Elba Vallejo
Poor customer service have been there twice . The representative told me to leave because she had to close the door and she told me to go to another store. On the website it said it close at 8 p.m. and she close at 7 p.m.
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July 2023 by Mildred Algarin
They never pick up the phone ... Why having a phone if u gonna ignore it
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July 2023 by Melissa Lopez
The agent at the store was very rude and unhelpful
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April 2023 by Gabrielle Akers
Excellent customer service, friendly and kind staff.
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February 2023 by Iris Ramos
They always take good care of mee when I go in.
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November 2022 by David Jany
Clean inside, looks like a scrap yard across the street due to construction. Don't let that deter you from Metro. And their service I feel is no different than T-Mobile. If you're not leasing a brand new phone through T-Mobile, why pay more for essentially the same thing? I have Metro now and used to have TMobile. No difference in service as far as I can tell as of now. The narrow choice of phones in store wasn't very impressive though.
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October 2022 by Dean Wagner MSe
The young girl at this location is amazing she's very intelligent and she has great customer service skills
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February 2022 by Earth To Connie
**Best customer service I’ve received, all thanks to SAM!***I took my father to get his phone activated, unfortunately he suffers from a mental illness & caused a big scene when he didn’t understand some of the fees being charged. Sam kept his composure, answered all his questions and was super understanding. THAT IS GREAT CUSTOMER SERVICE!!! It is not easy to deal with people like this but not once did he step out of character. We need more people like you Sam. Thank you so much! Highly recommend!!!
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November 2021 by Luis Oquendo
I came to this location since I opened my account at this place and just wanted to tell everyone how great they treated me at this location. I came here in a very bad mood and I was determined to express my feelings at this location and be rude. But even though I got there in a crappie mode they treated me like there number one customer. However trained those girls did a superb job ? and kudos to the manager.
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August 2021 by Allen Basnight
Associate Marisela gave me good service and was helpful with everything.
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May 2021 by Esperanza Whitmoyer
Great service. Friendly, patient and well informed. It's a good feeling to get service from someone who knows what they are doing.
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April 2021 by ginger 4 life
Very helpful and very friendly
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September 2020 by h Venanzi
The young lady was very helpful took care of all our needs kudos
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October 2019 by reymira aybar
Bad customer service, really bad attitude made me feel I was not worth her time called at 8:45 10/16/19
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July 2019 by Ariane N Almodovar Santana
Great place to work in. New Manager is the best! Long time passed since I have heard a complaint.
