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April 2024 by Timothy Duff
Great job done on repairs. Had hit a deer and they got me in quickly. Repairs were done sooner than I expected and look great.
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April 2024 by The Mrs. Brown
My vehicle was fixed here after someone backed into it while it was parked. I have to say their customer service is absolutely terrible! I spoke with an employee by the name of Caci a few times and her attitude towards me when I explained to her my job is not flexible for me to drop everything and leave to pick up my vehicle.The date of when my vehicle would be done was changed multiple times. I had given my employer the most recent date of 4/1 to make arrangements to leave work and get my vehicle. On the very same day I was told via text it would be finished on 4/1 I received another notification that it was done and to come pick it up. I called and spoke with Caci to explain the situation and her tone was clearly annoyed and she was very short with me. As if I was inconveniencing her personally.I would never go here if needed in the future (which I hope not) save yourself the hassle!!
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March 2024 by Lisa Niescier
They made my car beautiful again.
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March 2024 by Brad Piatt
The best
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March 2024 by Andy Martnick
Crash Collisions Repair in Bethlehem did a great job on my vehicle
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March 2024 by K Fred
This place takes customer satisfaction very seriously! They did a wonderful job and ready ahead of time. Highly recommended.
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March 2024 by Kimberly Solis
Great team, super friendly, responsive, communicative, etc. AJ helped out significantly and really ensured I got back my vehicle in a timely manner and that everything was up to snuff. Definitely went the extra mile!
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March 2024 by Jaleel Tabourn
This place has phenomenal customer service and was a joy to use to repair my vehicle after I had a car accident. I guarantee a great experience.
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February 2024 by Sara Baab
I personally would not use the Crash Champions in Bethlehem. I was told to bring my car in on a Thursday and they would get STARTED (not finished) on it sometime within the next month. I was upset to hear this information and wanted more answers as to why I couldn't be driving my car if they didn't have a plan to work on it yet. For every day that my car sits on their lot I have to pay for a rental. The young girl at the front desk made sure to reassure me that their company has plenty of clients so if I don't like the way she is speaking to me or the answers she is giving me then they don't need my business. When I went back to get my car there was an older gentleman that seemed to actual care and was upset to hear the information that I was provided with. However, unfortunately I had already decided that was not the company for me.
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February 2024 by Dana Malaves
Would highly recommend 10x’s over. They are professional, kept me informed, the process was smooth from start to finish, my Jeep repairs were fast and looks brand new again!
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January 2024 by Kyle Dolton
Polite, expedient and well done. I have no complaints
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December 2023 by Susan Wade
Excellent service I miss the owners of old shop and had reservation going to someone new... but my advisor was awesome and excellent
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November 2023 by Gary DeSavino
I read reviews for quite a few facilities in the Easton, Nazareth & Bethlehem area. I felt that Crash Champions were my best choice. This was my first time using Crash Champions. So I was going in blindly & simply hopeful that their final product would meet my criteria & expectations. Well, they did! You'd never know that my 2 quarter panels and 2 doors were once mangled! Quality exceeded my hopes ??As for their customer service, Kaci & Kasey (spelling?) were phenomenal! On the day my car was ready, I had asked if there was any chance that they might still have the logo badge somewhere. I never asked them to save it in the beginning, so I figured it was a long shot. Kasey went back into the shop, and about 10 minutes later she came out with it! She could have easily said that she couldn't tind it, but she didnt, she went that extra mile. ?And oh, by the way, my car was completed 1 week early! ?I strongly recommend Crash Champions without reservation ????Service: Body & Trim
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October 2023 by Jackie Bare
Crash Champions did an excellent job on my car. They were very thorough with everything. Would definitely go there again.Service: Body & Trim
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July 2023 by Kristie
Extremely disappointed in their work. This is what I picked up. This is a 2021 vehicle.I spoke to the manager and she said because it’s a tricoat which is hard to match. She said to make it match the whole car would have to be buffed. I was told to wait 2 weeks and if I am still unhappy then I can bring it back and they will “see what they can do”. Loved getting text message updates but just very disappointed in the work.Services: Painting
