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November 2023 by Ptl
Had pcp fax over blood work tests and I took bloodwork tests in three times and still haven't received results. Urgently need results. Will not be going back!
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July 2023 by Derek J Lang
I needed some blood testing done. I was able to make an account online, pay online right away and schedule in less than 10 minutes. When I arrived, the suite was well-signed. The check-in process was quick and easy. I then waited less than a minute before getting called back even though I was 20 minutes early. The phlebotomist found a vein immediately and the blood draw went quickly.Would definitely recommend this location, it seems like they are well-organized and good at what they do.
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May 2023 by Kathleen Herbert
I have gone to this location twice in the last 2 years, and both times had a very positive experience. The first time I had an appointment, was called on time, and was in and out. This last time I was a little concerned because I did not have an appointment. I was called before I even sat down, and my phlebotomist, ( did not get her name), was amazing. She was friendly and patient and even let me know that one of my tests will only be covered by my insurance once a year. I was not aware of that. I could not be more pleased with the service I have received here and will definitely be returning.
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May 2023 by maelynn Walters
Michelle is great with blood work couldn't be more happier get blood work done hear.
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May 2023 by amanda schwarcz
Ridiculous, you have to check yourself in and wait over 1 hour even tho I’m the only patient here.
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October 2022 by C K
I've been to the Bethlehem location twice, and was blessed to have Rose assist me on both occasions. She is very kind and knowledgeable. I was pleasantly surprised with how gentle she was, I did not feel a pinch when she withdrew the blood sample. The place is also clean and they see you on time.
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December 2021 by Victor Camporine
Arrived early and waited almost 25 minutes past appointment time. Attendant was also rude when we inquired.
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November 2021 by Kamil PS
I've been to the Bethlehem location twice, and was blessed to have Rose assist me on both occasions. She is very kind and knowledgeable. I was pleasantly surprised with how gentle she was, I did not feel a pinch when she withdrew the blood sample. The place is also clean and they see you on time.
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November 2021 by Jessica Philibotte
The building is impossible to find. There's no sign outside. I tried calling for help with directions. The phone is just a recording and the directions tell you they're located inside a Walmart shopping center on Westgate drive which doesn't exist. I missed my appointment by 5 minutes and they refused to take me. I will never come here again and would rather pay out of network lab fees than deal with this.
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March 2021 by Loraine Russo
I have been going to Quest on Westgate Drive, Bethlehem for years. The phlebotomists are wonderful. They are extremely friendly, and professional. I make appointments so there is never a wait. The results come up in Mychart expeditiously. I wouldn't go anywhere else.
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November 2020 by Rossely
Amazing place! Love the professional and quick staff! I was in and out quickly?
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October 2020 by Me Rodriguez
Extremely long wait times, usually screw up information with insurance and every other visit a bill shows up. For years they were great with no issues now can't explain the problems they have.
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July 2020 by Jen Garcia
My phlebotomist during my appointment was incredibly rude and condescending. I did not get a name but will not be making future appointments at this location.
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July 2020 by Josh Gellock
Unbelievably inefficient. Arrived, 8:10 a.m.. Left, 9:50 a.m. I had an appointment scheduled for 8:15 a.m. I show up at 8:10 a.m. and check in at their self-serve kiosk. The kiosk said there was a 30-minute wait. I selected an option to receive a text when they're ready for me. I received a confirmation text that I selected this option, but I never got a text or call to let me know they were ready for me. I waited 30 minutes and then re-checked in. This time, I chose the option for waiting in the room. The system labeled me a walk-in, even though I had an appointment. Walk-ins are not prioritized. Quest shouldn't offer self-serve kiosks if they do not work properly. My experience fell far short of acceptable.
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February 2020 by Sara Merlino
Went to the Bethlehem location to get a pre employment drug screen. I got in very quick but the nurse seemed somewhat flustered and lost. They ended up losing my samples which has never in my life happened until now.
