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May 2024 by Jon
This bank is horrible. Wells Fargo sucks but will treat you better.
I always have all kinds of problems with them. Their support is trained to end the conversation and does not care about your issue.
Now it's 8 o'clock and I'm locked out of my card. There's nobody to talk to bc of their business hours. No other banks are like this. Just don't use them.
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April 2024 by Mary Stein
Everyone in there are very nice I'm a senior and they helped me alot
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April 2024 by Tara
Horrible bank. Had an account here for years, was responsible with account and decided to withhold my paycheck for a week with no valid explanation just because the system felt like it. Lost us as customers. Don't trust them with your money!
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March 2024 by Gavin Fuller
good service
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January 2024 by Elizabeth Crenko
Due to an atm malfunction lost $65. Customer service hung up, after calling three times and being told different time lines. Total deposit was $800. Only got $735 back. Closing both accounts.
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November 2023 by Neftali Alvarado Jr
ATMs are difficult to access because of their program limitations
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July 2023 by Dave Kaplan
Fast easy and people were very friendly
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May 2023 by Tara Pluhar
Horrible bank. Had an account here for years, was responsible with account and decided to withhold my paycheck for a week with no valid explanation just because the system felt like it. Lost us as customers. Don't trust them with your money!
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April 2023 by J d
The worst bank ever. I do not recommend. The staff is super rude not only that customer service is even worse. I went to deposit money for my mom because I help take care of her and she lives in Florida and they going to tell me it’s. A new policy they started that I’m not allowed to she has to be present to add money in her account!
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January 2023 by Dolores Norris
I love the Girls there everyone is so nice and professional they greet you with a smile also.
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November 2022 by Jess dejesus
The worst bank ever. I do not recommend. The staff is super rude not only that customer service is even worse. I went to deposit money for my mom because I help take care of her and she lives in Florida and they going to tell me it’s. A new policy they started that I’m not allowed to she has to be present to add money in her account!
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June 2021 by Mama Bear
Good morning I hate leaving bad reviews I truly do but this is how we correct errors that people making customer service I've been banking with Santander three years my children also have accounts. Overall I always have a good experience. But this morning I went to get $200 out of the bank, sitting in line have patience so the wait was not bothering me at all I was sitting there and I was wondering what was taking so long no one said good morning no one said how do you want your money back blah blah blah then I hear OK Amy, hear you go have a great day. and I said well no one ever said good morning and no one ever asked me how I wanted my money. I did need it in a specific way, by then ended up sending the money back and she did it the way I asked but why wasn't that all done in the beginning why was I never acknowledged??? So customer service skills today were not good
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January 2021 by Ann McDonough
Disrespectful management, consider taking your banking business elsewhere or to a different branch at least
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September 2020 by Amy Bee
Good morning I hate leaving bad reviews I truly do but this is how we correct errors that people making customer service I've been banking with Santander three years my children also have accounts. Overall I always have a good experience. But this morning I went to get $200 out of the bank, sitting in line have patience so the wait was not bothering me at all I was sitting there and I was wondering what was taking so long no one said good morning no one said how do you want your money back blah blah blah then I hear OK Amy, hear you go have a great day. and I said well no one ever said good morning and no one ever asked me how I wanted my money. I did need it in a specific way, by then ended up sending the money back and she did it the way I asked but why wasn't that all done in the beginning why was I never acknowledged??? So customer service skills today were not good
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November 2019 by angel angelface0975
They closed my bank account without notifying me after been with them for 7years or longer I'm very dissapointed. And I keep calling them and all they tell me they can't give me no explanation over the phone that I will get a letter on the mail. I called the customer service and supervisors and nothing the letter hasn't arrive for over a week. I dont know about laws but I thinks is a illegal they mest up my whole month up. I had plans on taking a vacation and spending time with them. I'm destroy I am not sure if I can rely on banks. I thought this bank was legit.
