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February 2024 by Debbie W
Staff and managers were extremely helpful. The store is nice and clean.
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August 2023 by Edward C.
Store was super clean. Went to the seafood section and it was clean as well. It did not smell like a marina. Service was outstanding throughout. I will certainly shop here again.
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July 2023 by Tom K.
Profiling is conducted at ShopRite of BethlehemOn the night of July 13, 2023 my 78 year old Asian-born American wife was weeping, and I inquired why she was so unhappy. She explained that she was profiled (my word) as being a potential thief at the ShopRite of Bethlehem and her feelings were deeply hurt. Those of you who know her know that she would never do that. She says that she selected her items for purchase, entered her ShopRite card before checkout, and successfully paid with her credit card, all without problem. Before she could depart a ShopRite management woman approached her and requested to see her ID to compare it to her credit card. Once satisfied that her credit card matched her ID card, she allowed my wife to leave the checkout aisle. The male cashier had neither questions nor comments, nor did he respond to my wife's request for an explanation. The female management person that conducted the ID check offered no explanation. Neither of them offered any comforting words to my wife after it was clear that she was not a thief. They simply left her as a suspect in front of other customers watching from behind.We do not know what triggered the check. It may be that the cashier profiled her and contacted ShopRite management, and it may be that ShopRite management profiled her with a camera. The only thing that stands out in our minds as different relative to her and other customers is her age and her race. Maybe you can figure it out.This is not the first time that our family has encountered profiling. The difference this time is that the profiling occurred by management of an organization, not by some perverse individual reflecting personal insecurity with her presence. Sadly, we can no longer shop at this ShopRite of Bethlehem store. Incidentally, the ShopRite receipt states that the transaction occurred on July 13 at 4:51 p.m. I suspect the following represents the register and cashier on duty, and other information that ShopRite collects on sales: S443 R2 T13 C169.Tom Kreichelt, husband
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July 2023 by Reginald R.
To the managers at Shoprite of Bethlehem, paI hope this letter finds you in good health and high spirits. I am writing to express my utmost satisfaction and appreciation for the exceptional service and attention to detail provided by the team in the Fish Department at Shoprite of Bethlehem. The dedication, courteousness, and personalized attention demonstrated by Eliana, Joe, Chris, and the entire team have consistently exceeded my expectations, making every visit to your store an enjoyable experience.As a discerning customer, I have had the pleasure of frequenting your store almost every day, and I am continually impressed by the consistently high level of service that Eliana and her team provide. From the moment I walk through the doors of the Fish Department, I am greeted with warm smiles and a genuine willingness to assist me with my needs. Their attention to detail is truly remarkable, ensuring that I always receive the freshest selection of fish available.Not only is the Fish Department well-run, but it is also impeccably clean. The organized displays, pristine countertops, and well-maintained equipment further demonstrate the team's commitment to excellence. This level of cleanliness is not only visually pleasing but also reflects the team's dedication to ensuring the highest standards of quality and hygiene.Eliana, Joe, Chris, and the entire team consistently go above and beyond to provide personalized attention to each customer. Whether it is answering questions, offering recipe suggestions, or accommodating special requests, their expertise and genuine interest in assisting customers create a welcoming environment that sets Shoprite of Bethlehem apart from other establishments. The team's ability to foster a warm and friendly atmosphere is truly commendable and greatly contributes to my continued loyalty as a customer.I would like to take this opportunity to express my sincere gratitude to Eliana, Joe, Chris, and the entire team for their outstanding service and unwavering commitment to excellence. Their professionalism, knowledge, and dedication reflect positively on Shoprite of Bethlehem and make it a preferred destination for all my grocery needs. I have no doubt that their hard work and exceptional customer service will continue to earn the loyalty and trust of many others.Once again, I extend my heartfelt thanks to the Fish Department team at Shoprite of Bethlehem. I am grateful for their consistent effort to provide remarkable service and contribute to making each shopping experience a pleasure. Please convey my appreciation to each team member individually, as they all play an integral role in creating a truly exceptional shopping environment.Thank you for your attention to this matter, and I look forward to continued exceptional experiences at Shoprite of Bethlehem.Yours sincerely,Reginald D. Reglus, MBA
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January 2023 by Rachelle G.
6 Employees standing at the end of the Self-Check out Area but I'm ringing up my own groceries?!??? At least make them look busy!!! 8:25 pm doesn't make me want to shop here. Have at least one register open for people that don't want to work while they pay astronomical prices...
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November 2022 by Jason R.
Love this grocery store. Very modern and clean. Great selection. Employees are very friendly and knowledgeable. Can't really ask for much more in a grocery store. Prices are pretty average with the way things are right now.
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October 2022 by Todd menichini
Great pharmacy.
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August 2022 by Antoinette P.
I was shopping there this morning but going forward will shop in the Phillipsburgh,NJ Shop Rite. The customer Service is totally inexperienced in resolving a pricing issue that costs me $11.96 dollars more for seltzer due to label/brand pricing issue. No reaction to resolve the problem. My mistake was not calling a manager. The problem could have been resolved if she listened closely. My last hopping experience in Bethlehem, Supermarket!
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August 2022 by Maryann D.
So many reason to shop here: The cheese department has such a great variety. The display, location, and brands are vast as well as delicious! Yogurt is always fresh and superb as well. I also love cosmetics and highly recommend the slim fast products too! You will enjoy the freshly cooked foods like chicken and other items.
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July 2022 by MaryJo R.
Always convenient and well stocked. I use this ShopRite for all of my quick shopping, since they do not have the gluten-free items that other stores have.
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April 2022 by Sarah Brown
Always very pleasant and helpful.
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March 2022 by Jocélio “Jocelio” Ferreira
A bad employee destroys the entire reputation of a good business, especially if they are in a management position. March 01, 2022 at 2:30 pm the service was terrible. I hope they get better.
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November 2021 by Steve L.
WTH is with the cold cut bags and labels. they use the huge labels to seal the bags, like somebody is going to be snarking slices out of the bag and putting the bag back somewhere. what actually happens is, as carefully as you try, you will either tear the bag when trying to remove the label, or the label will tear at the zipper level. for the latter, the zipper slide wil fall off and you need to put in your own zip lock. or if the label doesnt come off, it rips the bag and yes, into a zip lock. figure out something different - stop doing the label over the opening. only one who does this. Eating additional plastic bags and pissing off customers
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August 2021 by Barbara Smith
I have never been treated so disrespectfully, & rudely , in my life Pharmacist Peter was totally unprofessional !! He was yelling at me in front of other customers over an issue that happened over year ago concerning a RX that had been cleared up many months ago. Someone this rude disrespectful and unprofessional to treat a customer like that in front of other customers should not be in this profession he is totally out of control !!!!
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November 2020 by Carol K.
Employees are not sanitizing carts as they are returned from the parking lot. An employee stated customers have to wipe the carts themselves. There were no wipes available at the location of the carts. You get a cart at the entrance of the lobby and have to walk to the opposite end of the lobby to get a wipe to clean the cart and enter the store. Either take precautions to prevent the spread of Covid or not.
