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January 2024 by robin madsen
Taj auto mall is the best there is! We have worked with them twice and they are amazing! Johnny went above and beyond to help us get our car not once but twice!! The finance guy is,the best around! He did everything he could to get us into a car! If you're looking to buy a car this is the place to go!!
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January 2024 by Kayla Rodriguez
Chris, went above and beyond for us in getting into a vehicle. Would highly recommend him when you’re purchasing your next car. He was awesome and very skilled at his job. If your not going to him I don’t know what your doing with your life (lol) ;)Also Pete did an outstanding job when it came to finalizing everything! He worked over time and couldn’t be more thankful for his time and being so efficient!!!
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January 2024 by Frank Capozzi
The sales staff had completely understood mu needs and addressed them properly, professionally, and efficiently. All my needs were met and from the time I walked in at 1:00 PM i drive out my newer used car by 4:15 PM, and was a happy camper.
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January 2024 by Nicholas Baadshaug
I recently had a great experience purchasing a vehicle from this dealership. My sales representative, Wei, provided excellent assistance every step of the way. Before finalizing the purchase, there were a few aspects of the vehicle that needed attention, and the team efficiently addressed all of these concerns. The staff here is fantastic and extremely helpful. I would definitely suggest Taj to anyone seeking a stress-free and smooth car buying experience.
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January 2024 by Sam Bakovsky
My wife and I had an incredible experience buying a car today. CJ went above and beyond to make sure that we purchased a car that was right for us. He was incredibly kind, helpful, and honest. We were able to move our car seat into each vehicle that we test drove to make sure there was enough room for our little guy. The whole process was absolutely painless. I will definitely be recommending everyone to Taj and will be returning for future vehicles.
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January 2024 by jennifer balliet
CJ was outstanding at helping us get a car. Erin called us right away about our application. Peter was awesome he found us a lender even with not so great credit. Everyone was really great. We loved the car we purchased a 2019 Equinox. Would purchase a car from Taj again.
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November 2023 by Lauren Parkinson
So I have 2 vehicles from them and went to do a trade in to get a new one. Filled out all the paperwork and was told they would call me on the morning and let me know what the bank said and what needs to be done. Didn't hear anything first thing so I called to inquire and these people sold the car out from under me after starting the whole process and running my credit through 4 banks with hard inquiries on my credit report. If you are looking for an honest business do not go here.
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October 2023 by Morgan Mcgrath
John and Pete were the best they help me into a 2016 mazda cx-9 touring with good gas mileage and all the goodies I been wanting in the price range I needed. I also love that they worked with my budget since my car was totaled by the insurance company. If you want respect and kind and honest and helpful go down and see john and Pete they will get you in something you'll be happy in
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October 2023 by Jill konosky
Stopped in Friday night just before closing to look at a vehicle for our daughter. The car had some major issues, but if fixed properly, we told them we would take it. Called them today, and it was already "sold" on Saturday by the dealership it went in to for the repairs. Then they go on to tell us they have other cars instead.No thanks, and certainly not the best way to conduct business. I hope whoever bought it knows that it had some major issues with it.
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October 2023 by Courtney Rose
Chris and Yanan were incredibly professional and explained everything that I needed to know about my new car thoroughly. Everyone, not just Chris and Yanan, worked quickly and efficiently. When we asked questions they made sure to answer us to the best of their knowledge and provided us anything we asked for. Would 100% come back and refer people to them. It’s a great experience!
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October 2023 by Arne Kolbjornsen
CJ was very friendly and helpful. Yaman patiently sat down with me to select cars to test drive and brought cars from other lots. The entire staff are professional and caring. This was a great car buying experience. I will recommend to my friends.
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October 2023 by D Ward
My wife and I purchased a car here and as I got on the highway I noticed a serious vibration going on. When I got home, I took the car to my mechanic. He informed me that one of the tires was size 205/55/16 but the correct size is 205/60/16. This creates a dangerous situation (especially for our family with a 6-month old baby). In addition, the replacement tire was dated 2015 which is 3 years before the car was manufactured. After I paid for new tires, the vibration stopped. Taj Auto had a brand new inspection sticker on this vehicle, yet I do not understand how the car would have passed with the tire issue. Certainly a bit shady. I’d recommend going to a more reputable dealer as you will get better service and quality.
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September 2023 by Corsale Shredz
Worked with John and had a flawless experience. Quick and easy. Got an 08 Dodge Nitro 4x4 for a killer deal!!!
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September 2023 by Mrs. Patty
CJ helped me find the perfect car! I came in with my mom and daughter and he was a great help. He was friendly and kind and most of all attentive! I highly recommend!
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September 2023 by Cyan Fink
The only reason I'm giving two stars instead of one is because I actually do love my car. However, working with the dealership has been such a headache since day one. In July, I went to look for a car on a Tuesday and met a sales person, who agreed that I could come back the next day to take it to my mechanic.The sales person was not working the next day so I had to deal with, who I assume was, the financial manager. He was not the best at communication and they kept us there way too late that night, which was stressful. When we went to sign the papers, the montly payment was wayyyy too high. The car was being sold for $14,333, but the payment was MUCH higher than it should have been. Come to find out, they added gap insurance and bumper to bumper insurance that I wasn't even asked if I wanted. This added an extra $4,000 to the bill. Later, when talking to a friend, I learned they did the same thing to him and when he asked them to take it off they told him he was stupid. He was also very dismissive about my feelings on the high interest rate, which he tried to reassure me, "didn't matter that much." I really wish I would have just walked out then when he said this incredibly inaccurate fact. Luckily, I am going to refinance at a MUCH better interest rate.On top of that my mechanic found that the serpentine belt was cracked. They promised to fix it at their mechanic, I just needed to call them. I set up an appointment which was very inconvenient. After it was fixed, I found trash in the engine compartment, but even worse the car started making the WORST noise when it was being driven at 1500 RPM under 20 MPH or up a hill. I had to make another appointment and they found out that it was because their mechanic did not clean the pully under the belt. They cleaned them up and it's been driving perfectly.
