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September 2025 by dawna andrew
Great employees. I was very disappointed to learn Bethlehem Talbots no longer carry Plus sizes unless they come in as a return.
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August 2025 by ra coope
Talbot is a hit or miss clothing store. My wife visits every once in a while and based upon timing, finds 1 or 2 things at most that she likes. Sometimes she finds nothing and walks away dissapointed. Store is very cleaned and well stocked with 'different' styles.
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August 2025 by A A
Your mom shops at Talbots.
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January 2025 by Caitlyn S
I went to this location today to return something with my mother, and it was a terrible experience. The worker who helped us, which by the receipt I found out was Anna, was extremely rude. She was talking to my mother as if she were a child and was not a good representation of the store. One specific action of hers that really stood out to me was when she was asked a question by my mother she stood there and shrugged her shoulders. Shrugged. Her. Shoulders. After doing so she gave no other option or help. Let me just add, during the whole 5 minute interaction, she had an awful scowl on her face. Completely unprofessional and miserable. As someone who also works in retail, I could never imagine treating customers this way. Personally, I think Anna should know better than to treat customers this way at her age. Talbots, please hire better employees.
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December 2024 by Fallon Ingram
i had an incredibly disappointing experience in this store today. i went to do a return for my grandmother who has shopped here forever, not that this should have an impact on the way they treat their customers. the cashier was extremely rude to me throughout our entire 2 minute exchange. i came in 10 minutes before they closed, which i know is sometimes annoying, but i came in telling her that i just had a quick return and knew it would only take a few minutes. she continued to check her watch and act annoyed that i was there to begin with and then closed our exchange with yet another rude comment about how they closed at 5, even though i was on my way out and in the car at 4:53. because of this experience alone, i will only ever shop online or at another location.
as someone who works in customer relations, i was appalled. i have never let it be known that i am annoyed with a customer or that i have better places to be.
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December 2023 by jayne harrison
I love the Talbots petite range, especially when the whole store is 40% off! Good selection, great quality. Sizes can be hit or miss, I take two sizes into the fitting room and buy what fits. Who cares about the number? Staff are helpful and always offer to order in your size if what you want isn't available. Recommended.
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November 2023 by Mac Bitly
Great sales!
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October 2023 by Denise W.
nice service and beautiful selection of clothing!! the staff was super helpful. location was very convenient to my mother in laws condo.
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August 2023 by Ms B.
Second time at this store and I had to make a return since they didn't have the same item in a smaller size so the staff, Denise was doing my returns and then the "store manager", Tia started touching my receipts and items, so I spoke up and asked her what the matter was. She said she needs the original receipt. I said this is the original receipt (I am going to email corporate a copy of all this) because she started to get loud and said because she is the store manager, she can. I said excuse me? I said Denise was doing my refund and you decided to interrupt us and now you're giving me a hard time? Tia continues to say, she is the store manager and it's her job. Is it really your job to be rude and obnoxious? My items had tags and receipts but because I spoke up for myself, Tia had an issue with that. Don't "abuse" your so called store manager privilege. Tia then decided to cancel my refund and ask me to leave her store.Talbots, how do you hire a store manager like Tia to represent your company?! It's horrible and degrading to treat someone like this and keep in mind, there were other customers in the store too. How can Tia act so unprofessional?! And please check your store cameras to validate my claims. From the minute she walked in, she decided to give me a hard time when a customer is allow to make returns if the items are too big. I definitely want corporate to review this and she should step down from her so called Store Manager role. Being kind is very simple. If Tia can't be kind, then she should not be working with customers at all. The only reason I am speaking up is because I do not want this to happen to any one else especially elderly who can't stand up for themselves. And Denise said, she couldn't process the return either because she has to listen to her store manager, Tia. Horrible work ethics and shame on them for treating people like this.
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March 2023 by E Wertman
Was treated like I wasn't wanted there.
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March 2023 by Monica Masteller
Awesome place to shop!!
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December 2022 by alexander guranich
Good service ?
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November 2022 by CI Z
Very nice, set up is goodPretty inside and the workers help alot.
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June 2022 by Nancy Heller
I've been shopping here for years, great service, selection and lovely store. Fabrics are exceptional quality and last for years. Petite, women's and regular sizes available.
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June 2022 by Susan Graveno
I have been shopping at this Talbots and other locations for 20+ years and purchase the majority of my wardrobe here. I know many of the staff members including the manager Stephanie by name and they know me. I purchased a dress at the King of Prussia mall and did not have the opportunity to wear it until recently. When I went to wear it I noticed the fabric was all discolored in certain spots so I took it back to get a replacement. I was told by a new employee that there was nothing they could do since I purchased this outside the window to return and she checked with the manager who would not help. I was not asking for my money back just an exchange for the same dress that was not defective. I was told that I would have to drive to King of Prussia and maybe they could help me? I was so disappointed in the customer service I received and will be shopping elsewhere.
