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November 2023 by Anthony G.
I have been going to TD Bank for many years (it goes back to when they were Commerce Bank). As such, the service over the years has always been top shelf. Since I have been working in Bethlehem PA over the last year, more often than not I have been doing my banking at the TD Bank location on Easton Ave in Bethlehem. As such, I feel compelled to share my experience. Simply stated, the staff at this location has exceeded my generally very good experience with other locations over the years. What do they do even better tha others? They are not friendly, but make a point in always asking how everything is going in your life. That's unusual in the post COVID world. In particular I want to give special thanks to Miss Donna and Miss Kelly. I also want to give special thanks to the bank Manager, Miss Francy who I met the day after Thanksgiving. She not only took care of getting me my ATM card (my 1st ever), but made inroads on a special request that I have. She was professional, friendly, self assured, as well spoken and confident as anyone I have met in a while and made me feel that she was taking care of my interests...hands down. Hats off to the people at TD Bank on Easton Ave in Bethlehem. Tony
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September 2023 by Irism Diaz
Friendly
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July 2023 by Mags Phils
Friendly, polite, courteous, and most of all -HELPFUL.- Awesome customer service!
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May 2023 by Robert Barber
Went to get quarters at the drive through. Gave the teller a $20 and my card. Normally, this is a quick transaction but she was taking forever so I inquired if everything was okay. She told me she had to log everything in the computer and then threw the quarters and my card into the bin haphazardly. I've never had someone at this location be so rude and unprofessional. TD is a joke and I intend to close my account on my next visit.
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November 2022 by John F
Kelly was wonderful to work with. Ample Parking. Peaceful atmosphere.
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October 2019 by Sean Grove
worst banking Institution in America
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August 2019 by Denisse Marquez
Everyone is extremely friendly and helpful. My favorites are Miss Crystal & Jacob. This is my favorite location
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August 2019 by Jenn Baran
I think it's absolutely ridiculous that your bank cannot make change for a non account holder. It's not a check that needed cashed, it was breaking 2 $100 bills. I will never become a customer of this bank.
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July 2019 by Adriana Marques
I opened my account with this branch 6 years ago. Never had an issue.
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June 2019 by Lauren B.
If i could give zero stars i would! I want to point out that MEGAN VERA is a HORRIBLE manager and Shouldn't be allowed to even call herself one! She straight up refused to help me even when it was VERY clear the mess up was on her clerks end Mercedes! This isn't the first time Mercedes has messed up my transaction and its very Clear they refuse to fix her mess up. hint hint train your employee if she doesn't know how to do her JOB! Mercedes is dealing with peoples money why should i be charged a fee for her incompetence? Megan was there the first time Mercedes messed up my transaction (i do have a paper trail on my bank statement) and she had to correct it but this time she refused. Just shows you she could help if she wanted to & is suppose to! Megan gave me the nastiest rudest attitude shaking her head and her finger at me, raising her voice to the point she yelling with my son next to me!! HOW GHETTO! Basically blaming me for her employees incompetence yelling i can go to another branch to do my transaction. I advised her why should i go out of my way when its her employees fault once again!? Megan told me its not out of my way. Excuse me yes it is the next TB bank was on the other side of bethlehem thats my time, gas & wasn't in the direction i was going! One thing is very clear this branch seems to have a reputation for HORRIBLE customer service look at other reviews. I have been to this location many times over the years and i would say other employees i have dealt with know how to run a card through however Mercedes DOES NOT & NEEDS TO BE INFORMED ON HER JOB or shouldn't have one anymore if she cant handle this simple task plus she's just as nasty & rude. All my dealings with MEGAN VERA have been very unpleasant even the first time her incompetent employee messed up my transaction. she's in the line of customer service & handling peoples money she needs a reality check! I hope someone important of this branch sees this review and actually does something about Megan Vera & Mercedes! Megan shouldn't be a manager at this branch or one at all based on how she is treating customers, her nasty rude attitude, refuses to help customers and actually turning them away! This women is representing TD bank she is NOT a good imagine for this company and they should be aware of this. I ended up going to the TD Bank next to wegmans OMG they are AWSOME! if you want to be treated like a person and get your banking needs done CORRECTLY without the GHETTONESS go to this location.
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April 2019 by Doug Gumerlock
Stupit banking! Closing all accounts! Not even a one star rating.
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June 2018 by Izabela Kucharski
Rude service rude tellers...
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March 2018 by Dwayne Williams
Love the staff stupendous manners everyone there.
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January 2018 by H Peralta
The staff at THIS location are very helpful and offer to help above above and beyond other locations I've been to. I've have had some issues with other locations. On the other hand, this bank may be the most convenient bank (as per their slogan) but the fees are down right ridiculous. If you are not keeping a thousand plus in your account at all times I'd suggest you go to another bank.
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May 2017 by Troy Alvin Sr.
Very courteous and respectful to their clients and convient 7 days a week.
