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March 2024 by Chuck & Pam Dickinson
They want you to self-checkout
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January 2024 by Greg Hritz
I can see why this store has a 3 star rating. I waited in line for 20 minutes today (Fri 12/29 3:15ish) to pick up a script for my wife. They were busy I understand the wait. At the end of the line my script is not ready, no problem, I sat and waited maybe 10 minutes and Wendy (very nice), calls me up, finds my order and cashes me out. On the way out I needed a couple of items and could not find Sudafed. The pharmacist was working close to the counter, he acknowledged me and said Sudafed while over the counter is on a shelve directly behind him. I asked him for the product and rather than assist he told me I would have to wait in line again! I left the store and will not go back. His customer service skills are abysmal.
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October 2023 by Lia Piazza
No one ever answers the phone, endless wait on hold. Stopped in Friday to pick up Rx, did not process through insurance, verified insurance info to reprocess, it's Wednesday, still not done. No one called to inform me what's going on.
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September 2023 by Вікторія Журба
Was closed before hours, 9:40 was closed , supposed to be open till 10
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September 2023 by Lorielee Mais-Romey
CVS off Northampton not the nicest looking place but the service I got from this one young lady was great today so that why I am giving it a 5sta
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July 2023 by Leanne Van Essendelft
Awful experience multiple times. Have family member that was out of their prescription, pharmacist said they would have it ready before 7pm same day because it was stressed that we would be out of town and could not pick up the medication. Arrived before 7pm to pick up the medication they claimed that they didn’t receive the scrip until a few minutes prior and said it wouldn’t be ready until the next day. Not only this, but no resolution or apologies were given, not even kindness just rudeness, when there was a promise for it to be filled and then the window was just closed with nothing more said not even to have a good day. Awful, awful customer service this time around.
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February 2023 by Eric Amodie
Don’t bring you prescription there, mine was on hold after dr send it over, and now they say it’s out of stock. Gonna go 3 days without it and it’s a prescription you can’t just stop taken. I’m gonna start looking for a new pharmacy
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December 2022 by Anabel Nieves
Items are always available. . Love coming here. Great service 5⭐️
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December 2022 by C Tra
Pharmacists are rude and have no clue what’s going on. Often they only have part of your order ready even if it’s been there over 24 hours, and you have to wait “until they get a chance” to do the rest.
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October 2022 by Morgan Gonzalez
Doors were locked before posted closing time. Was in desperate need of a store.
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April 2022 by Dawn Innerst
The parking lot is hard on your vehicle because of being full of potholes everywhere. The one in the drive thru eats your whole tire. Should really consider your customers, so someone doesn't ruin their vehicle trying to do business there.
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February 2022 by AC M
I just wanted to take a moment to give thanks to Jaime for stopping everything to search all over the store for a box of hot cocoa for two tired children just before a big snowstorm. She went above and beyond to help us even though she had a ton to do before the storm started. So a really big thank you for taking the time for the little things!!!
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January 2022 by Angela Bickel
The pharmacy manger at this location is one of THE rudest people I’ve ever met. She certainly has the wrong personality to be working with people. You can’t get a simple question out without her cutting you off and snapping. She mutters annoyances at customers under her breath. God forbid you ever actually needed medical advice from the pharmacy manager. CVS needs to keep this woman in check…
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January 2022 by Phillip Burchman
The pharmacist is mean treating people with disrespect and a horrible attitude this is absurd 40 minutes to get medication will somebody please look into this license pharmacist she shouldn’t be
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October 2021 by Erin Dbs
It's like every other cvs
