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January 2024 by Tammy Jones
Awesome company! Mike is the best in the business. Knowledgable, dependable and very fair prices. If you need anything from repairs to new fireplaces we would highly recommend S&T Coombe.
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January 2024 by david collins
We needed a new wh8sper fan for our doorway. They are the only place close to get fireplace and wood/pellet stoves and supplies.
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November 2023 by Dale Anthony
Incredibly poor service after the sale ... When I bought stove in 2019, it took them 4 callouts to getthe stove working properly. Each callout was like pulling teeth. Update 11/6/2023: Had a problem,remote control would not turn unit on .. No heat in house. They told me they would be out in aMONTH. After badgering them and hearing how they were too busy to come out, they lowered it toa week ( I assume that was to get me out of the showroom, they had done that to me in the past.PRO TIP: If you are going to mislead a customer on service date, at least pretend to look at acalendar or computer screen). My advice. STAY AWAY. They smile when they are selling .. and whenyou card clears the reader, it's the last smile you will see. CONCLUSION: Local contractor came outthe following day, got it working in 15 minutes, charged 50 bucks. Heat is a necessity in NortheastPa. If you can't provide service after the sale close up and open an ice cream stand.
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November 2023 by Dale A.
Incredibly poor service after the sale... When I bought stove in 2019, it took them 4 callouts to get the stove working properly. Each callout was like pulling teeth. Update 11/6/2023: Had a problem, remote control would not turn unit on..No heat in house. They told me they would be out in a MONTH. After badgering them and hearing how they were too busy to come out, they lowered it to a week ( I assume that was to get me out of the showroom, they had done that to me in the past. PRO TIP: If you are going to mislead a customer on service date, at least pretend to look at a calendar or computer screen). My advice. STAY AWAY. They smile when they are selling..and when you card clears the reader, it's the last smile you will see. CONCLUSION: Local contractor came out the following day, got it working in 15 minutes, charged 50 bucks. Heat is a necessity in Northeast Pa. If you can't provide service after the sale close up and open an ice cream stand.
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November 2023 by Semyon Glukhoy
I have had S & T Coombe servicing my gas fireplace for about 12 years now. The technicians that come out have always been professional, respectful patient and always did a good job.
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July 2023 by Jessica Staples
I waited almost a year to post this review hoping for a different outcome, so here it is.Last August I called to have a gas insert put into my fireplace to replace the old gas wall unit in my house. A gentleman came to do an estimate and consult about the best unit to put into our house to heat our downstairs.He gave me two options for gas inserts and I asked him if they would both heat our downstairs and he replied “oh yes! No problem at all”. I said okay and immediately that same week ordered my unit to be installed in the fall before the winter.Install was September/October and immediately! Knew there were problems with the unit. We called so many times waiting two weeks in between for someone to come and check the unit. The one time the gentlemen who install the unit, didn’t properly line the chimney. Every time after that someone would come out, and would give us an excuse about insulating better or turning a ceiling fan on. I would stand 3 feet away from the unit (with the fan at full blast) and not feel the heat from the unit. My husband and I went throughly through our house caulking, checking windows, doors, drafts. Everything!We called Mike multiple times and told him that something was wrong with the unit. This went all the way till Christmas (3 months later) when they said they would give us a call after the holidays. No phone call. No anything. My husband and I finally gave up. 7k down the drain.The owner is a very pleasant person and that’s why I am not giving a 1 star review but I feel very misled by this company. I wasted a lot of time having to take off of work to wait for a service person. Spent a lot of money, only to have to use my baseboard heat in the end because when the temperate drops below 30 degrees this unit can’t keep up.
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February 2023 by Maria O.
S & T Coombe did some work to my fireplace because we were getting a bad draft. Mike recommended I get the wall insulated. He came as promised and removed the siding from the wall that the fireplace was on and insulated the entire wall. He then replaced all the siding so well that no one would know any work was done to that wall. Mike completed the job and left everything nice and clean. He was very reasonable with the amount he charged. They are very responsive and reliable.
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January 2023 by Just Me
The S & T Coombe team is a class act! They're polite, professional, skilled, respectful, and clean! They covered my entire carpet with drop cloths to make sure the carpet would remain clean while they carried my old stove out and installed the new pellet stove. I am very pleased with the service they provided!
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October 2022 by nellie carrasquillo
I bought a wood pellet stove and I had a great experience with them.
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September 2022 by Thomas Conway
Always purchased everything for our coal stove there. We needed to purchase a new chimney cap and the the women there was unwilling to look it up on the computer to see which one we need wo
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February 2022 by todd la placa
These guys are great. Mike is great at his job.He is also very knowledgeable on how to fix stoves fireplaces and everything else you need to know.They fix my stove all the time when I am not sure about a problem quick and efficient. I highly recommend them for all your service needs and sales.
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February 2022 by Jennifer M.
I was visiting our weekend cabin, and our propane fireplace was "acting up" - so I called and got great service from Shannon. Mike was nearby and came over right away. It was a small issue, and they didn't even charge me for the service call. It's a generational family run business - run by honest, caring people. Thank you for helping me yesterday! I'd HIGHLY recommend you to anyone wanting to get a fireplace. Once you're a customer, you're a customer for life.
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January 2022 by Aris Mantalvanos
Very friendly and competent business for many years. Need to go here for all of your fireplace, chimney and BBQ needs.
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January 2022 by Steve Nyitrai
Mike from service was outstanding, this is my go to place for all my fireplace needs!!!
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July 2021 by Debby R.
Our installation of our new fireplace doors went very efficiently. The installer was very courteous. We had a problem with the door and their response to fix it was most prompt.
