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February 2024 by Tom Wright
Patrick explained everything very well. Was very competent and did a great job for us.Tom Wright
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January 2024 by Sylvie D
Shawn was great! Thank you Shawn, Sue and Site Specific Design for your patience and helpful information!!(Before and after photos)
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January 2024 by Phil Schaffer
5 star professional and efficient; these folks are the benchmark for the way technical services should be provided. From dispatch to job completion 5.5 hrs Jan 2 @ 0900(Happy New Year). John did an excellent job technically explaining everything along the way. Well Done folks!
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January 2024 by Lily Korbeil
I talked with Sue and John today. Both were extremely courteous and professional. From the time I called to the completion of the job that same day, every interaction was pleasant. They were knowledgeable, experienced, and efficient. I definitely recommend their services!
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January 2024 by Martha Steber
My grinder pump sounded like an airplane on 12/27/23 after 4pm. With regret plumbers I called were unable to correct the problem.It was recommended to contact Site Specific Designs which I did.I talked to Sue explained the issue & a technician returned my call.Shawn made an appointment for Thursday am. He made a courtesy call 8:21 am with arrival time. He installed a new pump that repaired the issue. Shawn thoroughly explained the unit & control panel.Shawn is an excellent technician & I highly recommend him
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January 2024 by Bernard Cummings
The service that was provided by Pat was excellent. The response time was great too.
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January 2024 by James Lang
Site Specific Design sent Mike Swart to my house in response to my call for service. He arrived in less than two hours and quickly identified the issues with my system. After explaining to me the options that were available in full detail, he worked several hours' in lousey Jerseys Shore weather; completed the job and and cleaned up of the affected area! GREAT Job !! I highly recommend this teem!Jim Lang, Southern Ocean County
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January 2024 by Brenda Hendricks
They are a great business to work with! They went the extra mile to help us out. Brandon, the technician, was exceptional….very kind, caring and concerned, and explained everything. He really went to bat for us, which was greatly appreciated! Thanks Brandon & Site Specific Design. I’m so happy our township chose your company for our grinder pump….couldn’t have found a better one! Thanks again!!
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November 2023 by Namgoo Kang
Excellent service! The technician, Mike, is very professional. He explained in detail what was issued and repaired it very well.
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November 2023 by david berge
Dude was an Army vet, I think Larry was his name. Great guy very knowledgeable. He took his time to explain everything in detail.Service: Irrigation system repair & maintenance
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September 2023 by James Ricalde
Mike came out and has a lot of experience with servicing and replacing e one pumps.Mike was nice to work with and easily answered any questions I had. He had a new in box replacement pump with him and was done in a less than two hours.Service: Irrigation system repair & maintenance
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September 2023 by Stephen Babb
I was referred to this company and called them. I explained my problem and they sent a technician out after explaining the service and repair charges. The tech arrived on time performed a few tests and suggested that we do a couple more tests to zero in on the problem. After reviewing the results of the tests I decided to replace the pump. He replaced the pump and explained everything. After Reviewing the options I gave the tech permission to replace the pump which gave the best result. The cost was reasonable and gave me another warranty as well. I highly recommend this company for their professional and timely service.
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September 2023 by Cheryl Croll
Had them come out as our alarm on our sewer system would intermittanly go off and then stop after 15-30 seconds. Was very impressed with the technician, Brandon. He took the time to explain everything and when he found the problems (yes, multipal) he explain each one and weighed the difference between the repair cost and getting a new unit. I was appreciative of his professionalism and knowledge. Would highly recomend this company!
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September 2023 by Andy Schechter
Mike did a great job. He was very friendly, courteous, and professional. He explained everything in detail and showed me everything along the way. He is very knowledgeable and I would absolutely recommend him.Service: Irrigation system repair & maintenance
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September 2023 by Wayne Stump
Easiest way to deal with a bad situation. Call center was responsive, technician arrived on time and within an hour from my call. Addressed the issue and kept me updated.
