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November 2023 by Mike Crossley
The pharmacy never is on time and it feels like when they talk to you, they don’t seem to care a whole lot about what you need
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November 2023 by E. Rachael Graboski
They really aughta just shut this place down already. They never have enough staff and they never have my prescriptions ready on time. Can't use the self checkouts because i only go there when I have to buy stuff they have behind the counter. It's an absolute joke anymore. Save yourself the trouble and don't bother going here.
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November 2023 by Felipe
Super expensive everything is cheaper in other stores
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July 2023 by Marianne Kreisher-Getty
I have been a customer for many years. Recently the service has declined. The store is understaffed and it can take hours and sometimes days to have a script filled. Communication is almost nonexistent and when there is it is inaccurate.
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July 2023 by James Switzer Jr
Generally the pharmacy has issues. Not necessarily the fault of the employees. HOWEVER this is where I will mention Xavier. Xavier is truly an asset, and should be recognized as such. Thank you Xavier.
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July 2023 by Rhia Zie
SLOW, RUDE, UNPROFESSIONAL Easily the worst pharmacy to exist. The staff are the rudest people I’ve ever met. Not a “hello” or “how can I help you” they just stare at you impatiently until you say your name? Every time I go there is a 15+ minute wait and only one register open. Also nobody is rushing at all? They’re taking their sweet time, not caring at all about the 30 people waiting in line. I had a script sent to them yesterday morning and I went today through the drive thru for them to tell me my script isn’t even ready. Then the rude lady says “it’ll take about 20-30 minutes, but hopefully it’s done by 1:30 because we’re going on lunch so” I tried asking for her to expedite it and she just closed the window. she was so rude and miserable and now I have to wait and hope it’s filled tomorrow because I have to go to work today. This place is a huge joke. I’m switching to any other pharmacy as soon as I can.
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July 2023 by Calvin Y**t
Worst pharmacy ever. You could easily die of old age waiting in line for a prescription. Uncaring semi retarded looking employees. Cvs should be ashamed of themselves. We will be switching to a different pharmacy asap.
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June 2023 by Google user
SLOW, RUDE, UNPROFESSIONAL Easily the worst pharmacy to exist. The staff are the rudest people I’ve ever met. Not a “hello” or “how can I help you” they just stare at you impatiently until you say your name? Every time I go there is a 15+ minute wait and only one register open. Also nobody is rushing at all? They’re taking their sweet time, not caring at all about the 30 people waiting in line. I had a script sent to them yesterday morning and I went today through the drive thru for them to tell me my script isn’t even ready. Then the rude lady says “it’ll take about 20-30 minutes, but hopefully it’s done by 1:30 because we’re going on lunch so” I tried asking for her to expedite it and she just closed the window. she was so rude and miserable and now I have to wait and hope it’s filled tomorrow because I have to go to work today. This place is a huge joke. I’m switching to any other pharmacy as soon as I can.
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June 2023 by Stacy Dowd-Albert
I have had so many problems with this specific pharmacy. Sending messages that meds are ready and then not having them at pick up time. Saying they filled the meds and putting them on hold and having me call insurance company from their error. Went to a different CVS on 2 occasions and got great service. Will never got back to this one again. And expedites order means 2 days.
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May 2023 by T A
Why are my prescriptions marked as ready for pickup and then when I pick them up i wait an hour? My guess is your marking them as complete to meet time metrics but irregardless, the customer service in respect to time is horrible
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May 2023 by Sierra Sabol
This place has gone downhill, big time. Not only have I personally heard from friends and family of bad experiences with this pharmacy, I've now also been experiencing them myself. I've gone over 2 months without insulin because of this pharmacy's lack of communication with my doctor and myself. My doctor has had to phone in prescriptions because they claim they never receive them. Prescriptions will sit in the "pending" status for days until you call this pharmacy, speak with a rude pharmacist, and be told that they're actually completely sold out of your prescription and claim they've informed your doctor, only to find later that your doctor has no record of this pharmacy reaching out to them at all. If anything at all goes wrong with your prescription, they will not call you, you have to either show up and wait in a long line or call them and speak with a rude pharmacist to find out why your order is stuck in the pending status. I'm currently nearing the end of my pregnancy, and the amount of stress this pharmacy has caused all throughout it is absurd. I've had prescriptions filled here for over 20 years, not anymore.
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May 2023 by Dominique Thompson
Prescriptions are never done on time, communication is inaccurate or nonexistent, the drive thru is never open, and the inside line is always super long and slow. I know it’s all out of the employees’ control because the pharmacy is way short-staffed and over-extended. Corporate needs to fix this absolute hot mess of an operation.
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May 2023 by Patrick Lagan
Easily the worst pharmacy in the surrounding area. EVERY single time here there is a long wait, and your prescription is not filled...doesn't matter if your prescription was called in hours earlier, or DAYS earlier.You will wait in line for 30+ minutes just to be told that your script is not filled and to come back in an hour.If anyone reads this, do yourself a favor and literally go anywhere else.How can the folks at corporate see these reviews (which all state the same exact thing) and not do anything about it?Horrible.
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May 2023 by Deven Young
Go somewhere else if you can help it. Not sure what changed in the last year or so but the pharmacy side is frustrating. We'll receive a notification that a prescription is ready (even the ready packs) and when we show up, we're told that they are getting it ready and it will be about 25 minutes. This seems to be the standard answer. The worst experience was recently we checked back 3 times, at 25 minute intervals, and received the same answer until it was finally ready.
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April 2023 by Jack
The CVS pharmacy at the Bloomsburg store is a joke. Why? First, long lines. I've seen 8+ people waiting in line and 6+ CVS employees behind the counter. Only one CVS person at the register. The others keep working away on prescriptions. Why not staff more than one register when the lines are long? Second, unlike the regular store staff (they are great), the pharmacy staff is not very welcoming. How about a "Hi, how are you? How may I help you?" with a smile. Most staff who work at the pharmacy seem miserable (I say most because one or two are pleasant). Third, a lunch break for EVERYONE in the pharmacy every day at 1:30pm? Laughable. How about two employees per half hour starting at noon? Finally, I once received a message that a prescription would be auto-refilled. Showed up a two days later and, surprise, it's not in stock. Why tell me it would be filled when it's not in stock? Why not a call?This CVS pharmacy seems to be on autopilot. Why improve...not much competition in the area. How about some pride in your work? That should be enough to excel. I can imagine there's a giggle-fest when they read these reviews during their lunch breaks.Comment for CVS management: Do you even read these reviews? Do your care? Do you follow through?
