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“Imani and Eric are both awesome! They were helpful, friendly, and had my print materials ready to go (along with answering all my questions). 10/10 experience at this store, and I’ll gladly continue to go back!”
“The UPS Hatfield store has the best customer service consistently ,I have ever received anywhere. Friendly, professional helpful.A particular employee, Noah,always goes beyond expectations! I was so impressed he actually remembered my name,despite me not going there on a regular basis. I don't know Noah, but due to how impressed I am with his exceptional customer service, want to acknowledge him, & hope UPS will acknowledge, & reward him for the exceptional employee he is.”
“The young gentlemen behind the counter are always so patient, helpful and friendly. It's refreshing to see the younger generation not on their phones while they attend to customers. Very fast and clean store.”
“The UPS site in Harleysville is the best!! I am older and sometimes have trouble with the simple technology to do Amazon returns….. these folks are kind, patient and quick!! There is one young man in particular (don’t know his name) who goes the extra mile to help!! The owner is so kind, helpful as well!! Pleasure to do business with them!! In a grumpy world this is big smile!!”
“Dear Jayden and Erika,
I just wanted to take a moment to sincerely thank both of you for the consistently outstanding service you provide at the UPS Store. Your accommodating and helpful nature never goes unnoticed, and it truly makes a difference every time I visit.
Whether it’s assisting with shipments, answering my questions patiently, or going the extra mile to ensure everything is handled smoothly, your dedication and professionalism stand out. It’s clear that you both genuinely care about your customers, and that level of attentiveness creates a welcoming and positive experience.
Thank you again for being so reliable and kind. Your hard work and friendly attitude are deeply appreciated, and I feel fortunate to have such wonderful people helping me whenever I need it.
With gratitude,
Kisha W”
“I was going to another location and had a very poor experience every time so I tried this one. What a difference, the staff here were very friendly and very helpful. I liked them so much I came back the next day. Highly recommended.”
“Reggie & his staff are professional and courteous. Our business uses them to ship our holiday gifts each year and its done thoroughly, quickly and accurately! Not to mention, they always get there quick!
Great to work with and would highly recommend!”
8:30AM - 6:30PM
3959 Welsh Rd, Willow Grove
Mailbox Centers
“Everyone is pleasant, helpful, and efficient.
Horsham/Willow Grove is my favorite UPS store! I always know that my merchandise will make it safely to where ever it's going!”
“Taj and Theresa helped me out immensely with my drop offs and explained everything I needed to know for future visits. The atmosphere of the store was very lighthearted.”
“Almost always have a good experience here, friendly and efficient service. Last time I came in the shorter guy was kind of rude. First time seeing him, maybe just having a bad day who knows. Hope to continue having good experiences here, the regular guys are awesome!”
“The UPS Store in Spring House is my favorite location! The staff is always super friendly and helpful! They are a great asset for me to utilize on the go for my work with North Star Roofing. Whether sending a package or quite often needing a document quickly printed for a homeowner, they always come through! A+ experience all around!”
9:30AM - 7:30PM
2471 W Cheltenham Ave, Wyncote
Mailbox Centers
“Visited this UPS store yesterday evening and had a great experience with the customer service there. I didn’t get the nice lady’s name, but she was so helpful towards me, patient with every customer and truly went above and beyond to complete every task. I was just coming from a bad experience with customer service prior at the post office near by so this brightened up my day. Thank you for being quick, kind and professional! Much appreciated.”
“This is simply the BEST crew of people to get your important items from here to there! They explain everything and take immense care! Thank you Bryn Mawr UPS!
It’s always the BEST!”
“Highly recommend this location. Ryan was extremely contributive and very personable. He kindly assisted me in resolving an issue regarding a damaged parcel - and even took the time to call and provide me with updates on the claim throughout the week. Earned my trust and will be back!”
“Hadn’t been to this location for years and was not looking forward to it based on past interactions, but I was pleasantly surprised! A tall gentleman helped carry my large shipment from my car to the front desk, taped everything up, and was so nice too!”
“The gentleman at the store was so kind and was so sweet to the kids I had with me that he even made sure they got lollipops. They were so excited. The staff is always pleasant at that location; this is the first time I took my nephews in and it was just cute”
“I needed to return a package. I ran into a drive named Blue out and about and asked if he could swing by and grab it from my office. He followed me back to my office and took the package. Blue saved me a trip!”
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“Always a great experience here! The manager makes a point to remember consistent customers. We have had a PO Box for about a year now and they always make sure we are taken care of.”