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February 2024 by Andy Rose
friendly..ease of use
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January 2024 by Lisa Fee
Nicole is always lovely and the staff always takes care of my needs happily and efficiently
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January 2024 by Vaneshya McGee
Helpful staff
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December 2023 by Maribel Castillo
DO NOT GO TO THIS UPS. I went in this morning and they wanted to charge me $1 to tape a 12inch box. When I asked why, they replied “tape costs my boss money”… the employee (kids) are very very very disrespectful and ignorant.Save yourself a headache and go to another ups, this ups is not deserving of your business. I repeat DO NOT GO TO THIS UPS.Ps. They didn’t even give me receipt for the $1. So god knows if they even declare that $
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December 2023 by Leia Woelkers DeRosato
Trust the negative reviews. This UPS store is by far the worst in the area. Young kids are running this place with no adult supervision. Rude, ignorant, egotistic and unprofessional is the name of the game at this store. This store is undeserving of the Blue Bell status and needs to be disbanded completely. Heaven forbid if you forget to put a piece of tape on a package, they will charge you for a sliver of it. I will never step foot in this store again. Don’t waste your time, go somewhere else that appreciates your time and money.
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December 2023 by Craig Cochran
Staff has very bad attitude, when when I was nice and asked them how there day was, that was ignored… my box didn’t have tape on it and tried to charge me 20$ for tape and when I said that more then a roll. He said nothing in life is free. Actually your attitude was completely free.
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December 2023 by Colleen Lawlor Grillo
Store hours posted say they open at 9am on Saturday. It’s 10:30am and doors are locked, no one is here.
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August 2023 by Kate s
The store is never open when their hours are clearly listed. I just went today at 5:00 and the lights are on but they locked the door.
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July 2023 by Bryan Hettinger
This store is like something out of a bad movie. I shipped a computer in Nov of 2022 and paid to have it insured. The package was lost and they just gave me the run around for months and months. I filed w the court today so maybe just maybe they will finally pay me back for the insurance and the shipping fee. Mark and his daughter Nicole should not be in anyway representing UPS. Worst ever experience I have ever had w a business.
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June 2023 by Theresa John
Nicole makes everything difficult there!! My third time interacting with this location and every single time Nicole needs additional information. Coming in for a notary the last time and she said there isn’t a line for the stamp and she refused. If there anything lower I can assess as starts to Nicole I would. Worst location.
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June 2023 by Tom Valerio
Poor attitude, bad service, and no adult supervision. An inordinate amount of store hours with teenagers running the place. Surprised with all the bad reviews UPS doesn’t step in
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May 2023 by Mitch Thomas
Rude owner and refused to ship my package due to the box. Went down the street and they took my package with no problem. Avoid at all cost, not knowledgeable at all. Should not be a owner
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March 2023 by Donna Breyer
This is the worst customer service.. They need to hire knowledgeable employees. I would definitely go try another UPS store or Staples. After reading the reviews of this store. I would’ve never went there in the first place.
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March 2023 by Ross Kasper
They supposedly open at 9 but this is the third time I've been here in recent months where the store still isn't open by 9:15. Just wish they would update the hours so I wasn't wasting my time.
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March 2023 by Benny Panakkal
Poor customer service, don’t value the time for their clients, go to some other UPS stores if you can. Won’t recommend
