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December 2023 by Mike Nestor
If I could leave a zero rating I would. The sales people are nice. The service is terrible and the product is terrible. We have had for less than 2 years and only been able to use sporadically. It keeps turning off, no response when service provider notes that the water is cold, the control pad stopped working within a year and they still have not fixed (it’s been 8 months), etc.
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December 2023 by Juan Rivera
I had an amazing experience with this Half Price Hot Tubs. The customer service was outstanding, and the product was exactly what I was looking for.” “I was so pleased with the Jimmy's and team of professionals." Logistically from delivery, to electrical hookup was flawless. Jimmy your support is greatly appreciated thanks again.
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December 2023 by SHARLYNE VAZQUEZ
Jim messed up our order . When tub arrived it was the wrong one . But the drivers were great!!!! They took it back and brought the correct one by the end of business day . Rich and his team were awesome.
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November 2023 by Matt Fina
Jim was helpful with the ordering process and delivering of the hot tub. Also answered any questions we have regarding the start up process and maintenance. Very good experience!
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November 2023 by Cecilia Bradbury
Wilbert is the best hot tub technician! He knows what he’s doing. Wilbert is a professional and is also very personable!
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November 2023 by Marc Pollak
Great guys. Showed up. We’re professional and polite. Protected my deck and worked clean. Highly recommend.
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October 2023 by Amy Carr
Salesman Jim was knowledgeable and made the purchase process easy. No high pressure sales! Rich and the delivery team were right on time and got me set up fast. Everyone was very professional.
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September 2023 by Chelsea Burger
Rich, Rick, and Javon did a great job getting our hot tub in through a very complicated set up. They were professional and kind.
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September 2023 by Kate
Rich & his delivery team we're amazing. They we're on time, polite & helpful. They explained the system well & made sure all our questions we're answered!Our electrician John came on to the job late into set up & jumped right in happy to help. He's been reliable & determined to get us up & running despite days of rain. John has been able to answer all our questions, dependable & always professional. He's truly helped this all come together.Our salesman Jim & Jimmy have been great! Both are right there when needed.Feel confident in a long relationship with this company.
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September 2023 by Kent Frescoln
Rich and his crew were great. Got everything installed quickly and walked me through everything regarding the operation and maintenance of the tub
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September 2023 by Kylie Edwardson
Delivery team was very flexible with getting the giant tub in the backyard. They were very kind and accommodating to our requests.
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August 2023 by Margaret W.
Bought a hot tub from half price just slightly under 4 years ago with a 5 year warranty. My hot tub is on its 2nd break down. Come to find out the new motor that we need is costing us $830.00. Peg & Jim Wilson
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July 2023 by Christine Seel
We drove 45 minutes to visit the showroom after calling to confirm the hours (9-5), only to arrive at 4:10 and find the place closed and locked. Clearly, this place cannot even honor the hours posted on their website, their door, and on their phone system. So, don't expect other business practices to be any better. I left work early, only to have my time wasted. Disrespectful to customers. Buy your hot tub elsewhere.
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July 2023 by RJ Walters
Just got our tub and the delivery crew was awesome. Dee and his guys were helpful and explained everything on how to use. Thank you Jim, our salesman, and Dee and Carl and their partner during delivery.
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July 2023 by Rohynn Gallagher
Total waste of time. Drove down from Plymouth Meeting area to shop for a hot tub. Got to the store at a little after 4:00 pm and they were closed. Hours on their website and on the door states their hours on Mondays are until 5:00 pm. They obviously do not want my business so I will not give it to them.
