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August 2022 by David Pogue
Absolutely phenomenal customer service from order to delivery. I would recommend Denney Electric in Boyertown to anyone. Ordering went smooth like butter and the delivery team were very accommodating and professional.
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March 2022 by J Kelly
Had part of what I needed in stock happy to order rest for me no special charge.fast friendly professional service
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November 2021 by James Fellenbaum
Great service friendly staff
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May 2021 by George McBlane
Very helpful staff, great selection.
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January 2021 by Shan Miklos
Always friendly and knowledgeable staff. Highly recommend!
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November 2020 by Rob Bolognese
I don’t go out of my way to write a bad review unless the service was absolutely horrible. In this case, Jim the owner was exceptionally rude and actually refused to sell me product. I came in to inquire about having some PVC conduit delivered for my business. I was told by the guy at the counter that there was currently a shortage due to COVID and he’d have to check to see if he could sell me how much I was asking for (a couple thousand feet, which Is typical for what we use in a week). When he returned after checking with Jim in the back, he apologized and told me that he couldn’t sell me ANY conduit. I asked why he couldn’t sell me ANY at all and he told me that Jim told him that he has to save it all for his “good customers”. Meanwhile, I was parked in front of pallets of PVC conduit out front in parking the lot. So, I asked to speak to Jim directly, figuring perhaps I could convince him to at least sell me some to get me by. He came up front and was very arrogant with me right off the bat, as if I had the nerve to even question him about it. Jim told me that he wasn’t going to sell to me because “it’s a commodity” and he has to “save it for his ‘GOOD’ customers”. Jim then advised me that he was “refusing my order” and then he simply walked away from me and returned to the back room. It seems pretty obvious to me now why they keep Jim in the back since he doesn’t know how to deal with customers or be professional at all. Also, he had signs on the door requiring anyone entering to wear a mask, meanwhile he and his staff inside were NOT. My recommendation is to go to Billows Electric Supply for your needs, as I will continue to do for now on. They treat ALL of their customers like ‘GOOD’ customers.
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October 2020 by Rob B.
I don't go out of my way to write a bad review unless the service was absolutely horrible. In this case, Jim the owner was exceptionally rude and actually refused to sell me product. I came in to inquire about having some PVC conduit delivered for my business. I was told by the guy at the counter that there was currently a shortage due to COVID and he'd have to check to see if he could sell me how much I was asking for (a couple thousand feet, which Is typical for what we use in a week). When he returned after checking with Jim in the back, he apologized and told me that he couldn't sell me ANY conduit. I asked why he couldn't sell me ANY at all and he told me that Jim told him that he has to save it all for his "good customers". Meanwhile, I was parked in front of pallets of PVC conduit out front in parking the lot. So, I asked to speak to Jim directly, figuring perhaps I could convince him to at least sell me some to get me by. He came up front and was very arrogant with me right off the bat, as if I had the nerve to even question him about it. Jim told me that he wasn't going to sell to me because "it's a commodity" and he has to "save it for his 'GOOD' customers". Jim then advised me that he was "refusing my order" and then he simply walked away from me and returned to the back room. It seems pretty obvious to me now why they keep Jim in the back since he doesn't know how to deal with customers or be professional at all. Also, he had signs on the door requiring anyone entering to wear a mask, meanwhile he and his staff inside were NOT. My recommendation is to go to Billows Electric Supply for your needs, as I will continue to do for now on. They treat ALL of their customers like 'GOOD' customers.
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June 2020 by Robert Burns
Always helpful
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October 2018 by Brian Carpenter
Excellent customer service and product selection
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January 2018 by Ed Crews
Great people waiting on you, good pricing
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July 2017 by Dave Boone
They are helpful and service oriented.
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June 2017 by Richard Devough
The place has everything need for every electrical need
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December 2016 by David Yusko
Friendly staff. Knowledgeable about what they sell and offer sound advice.
