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“I had a blast! Owen and Roy were great! Roy really helped me with backing up my pics and files on my 10 yr old tablet so I could transfer them before the darn thing took a sh**! Thanks guys!”
“Lawrence took care of us. Worked as quickly as he could so we weren’t waiting long with our infant and found the best deals for our family. He was friendly and personable and cared to get us what we needed.”
“I took my mom in to upgrade her plan; Lisa was very kind and easy to work with and she didn't try to have us sign-up for anything that wouldn't be a good fit. We were in and out within 30 minutes as well - couldn't ask for better service.”
“Had a fantastic experience in this store. The worker, Kristal, was very knowledgeable and friendly. Will recommend this store to all of my friends who have Verizon to deal specifically with Kristal.”
“Had a problem with my laptop. They diagnosed the problem while I was waiting. No charge for that. They fixed the problem that day. Very friendly and professional service. While there I saw the same occurring for customers with cell phone problems. Cost for me was less than expected.”
“The guy that I had sell me (on 4th of July) the phone was great. It was a no brainer to go with the next up plan with AT&T. He was very knowledgeable and definitely made it easy to make a decision”
“Went in to upgrade my phone - Matthew was there to help me the whole way through. He broke down everything for me very easily & made the entire process engaging & simple. Without a doubt, the standard of what customer service should be. Next time I go into this store, he’s the one I’m asking for & I would recommend anyone else to do the same.”
“3 Services were added to my bill without transparency nor my approval. I visited the store again after having removed the services from my account online The visit was to confirm that indeed the services were removed and to discuss this deceptive business practice. The staff there at the time listened attentively, reviewed my account and assured me that this is not their normal business practice and that the additional services were removed from my account. Picked up my new phone today with no problems. Thanks Chandler and Evan”
“Fiorella was absolutely amazing! She provided us with quick service, high quality customer service, kindness, continued helping us until we were completely satisfied. The police came in during our visit due to an unsatisfied customer (he had to wait and wasn't happy even though she politely told him that he needed to wait his turn because all the associates were busy with other clients) when she finally did go over to help him he tried making her wait and she walked away to avoid conflict, he angrily left the store and called the police. She handled it with such professionalism and then continued to assist us as if nothing happened.”
Mobile Phone Accessories
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“Jash has been incredibly helpful every time I come into this branch; always super friendly and going above and beyond to ensure our satisfaction. William and Lindsey are great too. This is a great branch, and I’m glad it’s my local one, it’s a large part reason I stay with Verizon.”