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January 2024 by Mandy Lovett
Krause Toyota is simply the best. The service staff is impeccable - so polite, knowledgable, friendly and welcoming. It is unlike any dealership I have ever dealt with prior. I always feel happy after transactions there!
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January 2024 by Paityn Hnatt
Krause Toyota was fantastic! Drove over 2 hours and it was well worth the drive! They have such a great crew - Cliff and Tara took care of us and made our buying process a breeze. Thank you all so much, I am so happy with my new RAV4!
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January 2024 by Sara Ritter
I had a great experience buying with Jim and financing with Jason. Great communication, no high-pressure sales tactics, and individual attention. I'm also looking forward to returning to Krause's service department with Sandy and Mike. I bought from and serviced through Ciocca for my last car and had the total opposite experience of everything Krause offers. I am SO GLAD I was able to come back to Krause. They will have my business from now on.
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January 2024 by W.R. Vinovskis
We took our 2016 Camry to Krause for a "check up" and State Inspection. We also had a persistent maintenance light keep coming on. The Service Dept. at Krause scheduled us in a timely fashion. I had feared it would turn into a large project. They quickly resolved the issues, offered us a coupon discount and were very helpful and friendly. I could not be more pleased.
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November 2023 by Randy Bowman
Cliff was very knowledgeable about the car and helpful in showing us it’s features. It was a used car, Krause Toyota did a thorough job of inspecting the car, and did over a thousand four hundred dollars worth of repairs to it, after we said we would take it and put a down payment on it.
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November 2023 by Emory Smith
Worked with Jim at Krause to purchase a 2024 Grand Highlander. He was very clear to explain timeline for production and discussing costs, etc. Once it was in production, they called to let me know color (got my 2nd choice, which is beautiful) and all the features I had ordered. Jim did a great job setting expectations. Picked my vehicle up this week and I love it. All employees were helpful and knowledgeable. Would recommend Krause as they did an outstanding job.
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November 2023 by Maria Motta
I had a great experience buying my car in Krause. I appreciate the patience, and expertise they offer. The sales associate and other team members are amazing!
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October 2023 by Rick Grgurich
Just had a set of four Michelin tires put on my Tacoma. These had been recommended by Mike, the Assistant Service Manager. Admittedly, this is a rather standard and straightforward job, but as always, it was carried out seamlessly and perfectly right from the start. I couldn't be happier with the professionalism, the respect, and the personal attention I was shown. This has always been my experience when dealing with Krause Toyota Service Department. I would never go anywhere else!
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September 2023 by Michael Swann
Jim made the buying process very easy. No hassles and no pressures. Very knowledgeable about the vehicles I was looking at purchasing. Tara/F&I did a good job getting me through all the paperwork and on the road. Overall - as easy a car purchase I've had in a while.
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August 2023 by Dale Newton
I had a great experience at Krause Toyota. The people of Krause like Jim, Joe and Tara made me feel like I was a neighbor instead, I live 4 hours away in upstate New York. The people are very knowledgeable, and the truck was in Great Condition! Thank you!!! I would definitely make that 4-hour drive again.
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August 2023 by William Combs
The whole car purchasing process and trade in was wonderful. Jim Kleinschrodt was exceptional in explaining the car's details and hooking up our cell phones to apple car play. No hassles with the trade in, no low balling, and no high pressure to add additional warranties, etc. A great experience from a great dealership!
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July 2023 by Gregory Oxley
Just had my Camry serviced at Krause. They are always very professional and thorough...and most of all trustworthy which I really value. That trust building starts from the top with the Krause ownership, all the way down to the mechanic. It is easy to see why they have built so many long-term customer relationships.
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July 2023 by Dorothy Beazley
I. recently visited Krause to get the second key/fob for my new Rav IV. It was a hot day and I got to sit in comfortable chairs, in an air-conditioned space, with beverages offered to me. Best of all, Sandy helped me create a maintenance calendar for my car. In the past my husband always took care of those needs but now it's my responsibility. Sandy was extremely helpful, understanding, and let me know that Krause would continue to provide the excellent service we've come to expect from them.
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July 2023 by Barbara DeVincentis
I've been going to Krause since the early 90's. Sandy, Mike and Matt are the best in the service department. Joe C is the man to purchase your vehicles from.
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July 2023 by Tom H
My son was shopping for his first car, on line for months, then spoke with 3 dealerships. Was told the car he wanted was rare, tough to even order. We spoke with Chad at Krause and they had one coming in 3 weeks. In 2 days Chad had my son set up with the car and competitive financing. It arrived 5 days later. Walked in and it was ready to go, and they honored the quoted price on the trade-in. Tara in finance was super efficient and respectful. Drove it off the lot in about 90 minutes. Unheard of!We were bracing for the typical 48 minute keyboard-clicking, price- quoting banter this industry is known for. It never happened. Buy here for a better experience.
